sandervdwest Posted June 9, 2013 Share Posted June 9, 2013 To start off, I have already returned my first M95 because it had a problem with it. They exchanged that one within 30 days, I've got the new mouse now. Does it have a new 30 day warranty period? Because it has some other production problems with it, and I do not want to pay for the shipping cost myself. I have some questions/problems about the new second mouse they sent me: Does the M95 use an other mouse wheel then the M65, I own both of them (just bought it). The mouse wheel for the M65 is a bit heavy and easy to control when I scroll with it, but the M95 scrolls wheel feels very light and when I scroll it goes past things very fast. Also, it is easy to press the mouse wheel of the M65 because when I try to press the wheel of the M95 I accidentally scroll and I have to press very hard. An other thing I have a question about is that the right mouse button of the M95 is a bit loose, so when I press the button it goes down a bit (then makes an annoying sound for other people) and then I have to press to activate the right mouse button, so it seems that the right mouse button is a bit above the activation button. Has anyone else experienced one of these problems, and should I request an RMA for it or not? Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted June 10, 2013 Corsair Employee Share Posted June 10, 2013 Yes please contact our customer service with your previous RMA# and they will take care of you. Who did you get the replacement from? A reseller or us through a RMA? Link to comment Share on other sites More sharing options...
sandervdwest Posted June 12, 2013 Author Share Posted June 12, 2013 Who did you get the replacement from? A reseller or us through a RMA? I got it through the corsair RMA Link to comment Share on other sites More sharing options...
Administrators Technobeard Posted June 13, 2013 Administrators Share Posted June 13, 2013 The Vengeance M95 mouse has a 2 year warranty, not 30 days. His original ticket was 6014601. His new ticket is 6034452. Link to comment Share on other sites More sharing options...
sandervdwest Posted June 13, 2013 Author Share Posted June 13, 2013 I'll post my problems in the old RMA#6014601, but I do not get any answer at all when I ask a question or request RMA with the technical support. Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted June 13, 2013 Corsair Employee Share Posted June 13, 2013 It takes 8 business hours for a reply so if you post it on 6.12 you won't get a reply until today. I'll care of it for you though. Link to comment Share on other sites More sharing options...
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