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Old 01-17-2014, 06:06 PM
b3n b3n is offline
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Angry Warranty claim ticket #6313382 not answered since 12/12/2013

Hi,

I have opened a ticket #6313382 on 12/12/2013 when my case fan broke. I haven't got a response to it yet. I have commented several times on the ticket asking for someone to please reply but nothing. I also logged another ticket trying to get someone to reply...nothing. I'm not sure what your support is doing but having to wait for more than a month for a reply is not ok. And please spare me with "they're busy right now"...it's been more than a month!

I would appreciate if someone could finally look at this ticket.

Thanks
b3n
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Old 01-17-2014, 08:27 PM
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wytnyt wytnyt is offline
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ben,we sent a msg for a mod to look into this for you,sorry for the wait...
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Old 01-18-2014, 01:20 AM
b3n b3n is offline
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thanks someone finally responded to the ticket.
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