Snatt Posted July 2, 2015 Share Posted July 2, 2015 Hey, yesterday I got my Corsair H100i GTX and installed it in my brand new pc, but something is not working properly. Windows recognized my H100, but somehow not the fans connected to it. The corsair link software only shows my pump and all the temperatures, but only 1 fan which is not working(between 0 and 200 rpm). I tried everything, several reinstalls, other usb-cables, reg entries, etc. (btw I'm using windows 7 ult. SP1). In device-manager it shows an "unknown device", but its cleary not the pump, as this thing connect when i unplug/plug the cables. And the fans are spinning with about 800rpm each, but they are not controlled/recognized by the link software, because of that i also have high IDLE-Temps, bout 40° Celsius. Link to comment Share on other sites More sharing options...
snapper69 Posted July 3, 2015 Share Posted July 3, 2015 Could you please add your PC spec to your profile, it makes it much easier to try to troubleshoot. Are you using an Asus motherboard. Link to comment Share on other sites More sharing options...
Snatt Posted July 3, 2015 Author Share Posted July 3, 2015 i'm using the asus maximus vii hero Link to comment Share on other sites More sharing options...
Corsair Employee Corsair Dustin Posted July 6, 2015 Corsair Employee Share Posted July 6, 2015 Honestly that looks like a bad H100i GTX. Contact customer service and see about an RMA. Link to comment Share on other sites More sharing options...
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