Paid Posted January 26, 2016 Share Posted January 26, 2016 Hi peeps, Wondered if you could help me. I purchased the Corsair Void wireless today. It wont turn on unless its on charge. CUE indicates different levels of charge constantly. sometimes saying 65% sometimes saying 100%. the LED indicator keeps changing. when its connected to charger it turns on and works fine. as soon as i remove the usb charge lead it switches off. I dont expect this kind of hassle on a new headset, iv just returned a pair of trittons and replaced them with the void now im getting this issue. First time iv tried corsair headsets, and with this experience im tempted to return them and get another brand. After reading various threads i couldnt find someone with the same issue. I came across the bootloader issue but when mine is connected to usb charger it turns on and works fine, but the second i disconnect it switches off and wont turn on. Thanks Thanks Link to comment Share on other sites More sharing options...
Toasted Posted January 27, 2016 Share Posted January 27, 2016 Have you tried force flashing the firmware again via CUE in normal mode or bootloader mode? Does it help? If not, request an RMA, attach a picture of your invoice as proof of purchase then PM Corsair Chris with your ticket # and this thread link as it is probably a hardware failure, Corsair usually want them back for analysis to determine the cause. https://corsair.secure.force.com/ Corsair Chris http://forum.corsair.com/v3/member.php?u=128058 Bootloader steps (Press the volume rocker switch down when connecting the USB cable); http://forum.corsair.com/v3/showthread.php?t=152196 Link to comment Share on other sites More sharing options...
Recommended Posts
Archived
This topic is now archived and is closed to further replies.