AnhNguyen Posted July 22, 2019 Share Posted July 22, 2019 Hi, I raised a ticket 5 days ago and it said the response time is normally 2 days. I'm based in the France and have a fault with an my mouse Corsair Scimitar. I bought it from Amazon.fr, Serial Number: 16518902, Part Number: CH-9000091-EU. I bought it at 19/06/2017 so I believe I don't have warranty anymore, I can pay the fee to repair and shipping. The error is when I put my mouse into my computer, it has an error message like the photo in attachments. I'm really appreciate it if you can help me, please. I wish you have a very nice day! Many thanks.corsair amazon.pdf Link to comment Share on other sites More sharing options...
Corsair Employee Corsair Wootaru Posted July 22, 2019 Corsair Employee Share Posted July 22, 2019 Hello, Unfortunately we do not process repairs for the units. Have you brought this up in the mouse section to see if there could be a fix? Link to comment Share on other sites More sharing options...
AnhNguyen Posted July 23, 2019 Author Share Posted July 23, 2019 Hello, Unfortunately we do not process repairs for the units. Have you brought this up in the mouse section to see if there could be a fix? Hello Wootaru, thank you for your reply. I haven't posted in the mouse section, I will try right now. Hope you have a very nice day! Link to comment Share on other sites More sharing options...
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