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Old 08-01-2019, 03:55 PM
Dreadnaught503 Dreadnaught503 is offline
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Default Corsair support ticket not sowing up on support tickets page

I have a Ticket opened with Corsair about my issues with Icue but when i go to my account then to support tickets it says " you have no support tickets " but obviously that's not true because i do have a support ticket opened and i had someone from Corsair email me yesterday. Ticket # 2000786930
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Old 08-06-2019, 11:30 AM
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Hello,

It looks like a TS agent has replied to your ticket and you've replied with the request. Are you still seeing that there is no support ticket?
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Old 08-06-2019, 02:27 PM
Dreadnaught503 Dreadnaught503 is offline
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Quote:
Originally Posted by Corsair Wootaru View Post
Hello,

It looks like a TS agent has replied to your ticket and you've replied with the request. Are you still seeing that there is no support ticket?
Yes. I sent that reply a week ago and haven't received a reply back.
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Old 08-07-2019, 12:56 PM
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I'm not too sure why it is doing that for you, as it should be showing your support ticket. I will contact the agent on your ticket to see if they can help you further.
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