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Old 08-20-2019, 03:41 AM
ahmadkb ahmadkb is offline
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Join Date: Aug 2019
Posts: 3
POST ID # = 1015219
ahmadkb Reputation: 10
Default void pro gaming headset and dongle is't working

Hi guys
I have the void pro gaming headset (wire) as you may know it comes with a USB dongle.
My PC (Running Windows 10 ) can't find the headset when I connect the USB dongle. even the small light on the dongle is not working when I connect it to the USB.
If I will connect the headset using the normal Jack I will be able to hear the sounds but I can't use the Mic.
I tried the following things:
1- Disconnected it and Reconnected it again
2- Shut down the PC and remove it from the electricity and reconnect it again
3- Reinstall the iCue software (It can't find the headset also)
4-Run Windows update
5-Remove all the driver fro the USB ports and devices and reinstall them from the devices manager
6-Update the Realtek software
7-Use a 3rd party dongle
8-Try to add a new device from the device manager but it couldn't find it
9-Checked the privacy setting for the mic
10-Connect the headset to my Corsair keyboard USB port directly
11- Checked the windows service for the USB ports and made sure that they are all set as (Running)
12- Update the motherboard firmware
Now I don't know what else I can do to solve this issue V
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Old 08-21-2019, 01:24 PM
ahmadkb ahmadkb is offline
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Join Date: Aug 2019
Posts: 3
POST ID # = 1015330
ahmadkb Reputation: 10

I even formatted the PC and installed a fresh windows and it still doesn't work
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void headset

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