sharppoo554 Posted May 30, 2013 Share Posted May 30, 2013 Hello, I have just bought myself a Corsair K70 and am loving the experience except from a fault which is making the typing experience very bad and I am sure that it is not meant to happen. I have noticed that a few keys, 'i' and 'p' for example, aren't smooth when I push them down. It feels like there is something that is obstructing the key when it is pushed, especially on the top right hand side. I have already removed the key caps and have changed them around with smoother keys and have come to the conclusion that it isn't a problem with the keys themselves, but with either the board they sit on or the key switches. I know this isn't something that should be happening with this keyboard and I'm wondering if there is anyone else who is experiencing, or have experienced, this problem and how can I fix it? Thank-you very much. Link to comment Share on other sites More sharing options...
Toasted Posted May 31, 2013 Share Posted May 31, 2013 Contact your seller and ask if they can replace the K70 for you. If not, request an RMA to replace it. Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted May 31, 2013 Corsair Employee Share Posted May 31, 2013 If you put in a RMA request, give me your case number and I'll take care of it for you. Link to comment Share on other sites More sharing options...
sharppoo554 Posted May 31, 2013 Author Share Posted May 31, 2013 Hey 'RAM GUY', thanks for your response. I have put in an RMA request but am unsure about what the case number is, is it the same as the ticket number? I am new to this forum so thanks a lot for your help! Link to comment Share on other sites More sharing options...
sharppoo554 Posted May 31, 2013 Author Share Posted May 31, 2013 My RMA # is 6028772. Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted June 4, 2013 Corsair Employee Share Posted June 4, 2013 Looks like your case was approved already so contact our customer service and you can request from them a shipping label. They may ask for your invoice so please have that ready. Link to comment Share on other sites More sharing options...
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