The Corsair User Forums  

Go Back   The Corsair User Forums > Corsair Product Discussion > Audio

Reply
 
Thread Tools Search this Thread Rate Thread Display Modes
  #1  
Old 08-20-2019, 03:41 AM
ahmadkb ahmadkb is offline
Registered User
 
Join Date: Aug 2019
Posts: 3
POST ID # = 1015219
ahmadkb Reputation: 10
Default void pro gaming headset and dongle is't working

Hi guys
I have the void pro gaming headset (wire) as you may know it comes with a USB dongle.
My PC (Running Windows 10 ) can't find the headset when I connect the USB dongle. even the small light on the dongle is not working when I connect it to the USB.
If I will connect the headset using the normal Jack I will be able to hear the sounds but I can't use the Mic.
I tried the following things:
1- Disconnected it and Reconnected it again
2- Shut down the PC and remove it from the electricity and reconnect it again
3- Reinstall the iCue software (It can't find the headset also)
4-Run Windows update
5-Remove all the driver fro the USB ports and devices and reinstall them from the devices manager
6-Update the Realtek software
7-Use a 3rd party dongle
8-Try to add a new device from the device manager but it couldn't find it
9-Checked the privacy setting for the mic
10-Connect the headset to my Corsair keyboard USB port directly
11- Checked the windows service for the USB ports and made sure that they are all set as (Running)
12- Update the motherboard firmware
Now I don't know what else I can do to solve this issue V
Reply With Quote


  #2  
Old 08-21-2019, 01:24 PM
ahmadkb ahmadkb is offline
Registered User
 
Join Date: Aug 2019
Posts: 3
POST ID # = 1015330
ahmadkb Reputation: 10
Default

I even formatted the PC and installed a fresh windows and it still doesn't work
Reply With Quote


Reply

Tags
void headset

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes Rate This Thread
Rate This Thread:

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT -4. The time now is 10:35 PM.


Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2019, vBulletin Solutions, Inc.