kain279 Posted June 22, 2013 Share Posted June 22, 2013 Hello, I just completed my first "high end" build and have had a few software issues to work out. One of them seems to be Corsair link. It does not see my H100i. A quick google search showed me that this is a common problem and most people blame the USB header interface. I tried other USB headers on the mobo with no luck. I then took a micro USB to USB adapter and used it in place of the micro usb to nine pin to connect direct to a standard USB port outside the case (once again this seemed to work for a lot of other people) with no luck. I guess my temps are ok. i7 3930k no overclock low 30s idle, low 40s while gaming with a max of 61 for short durations per CPU hwm monitor so the standard profile seems to be working but I would like to mess with the fans/pump to stay cooler when I run OC'd. Any other advice? All of the issues like this I've seen were apparently resolved by connecting to a regular USB. Link to comment Share on other sites More sharing options...
wytnyt Posted June 22, 2013 Share Posted June 22, 2013 you dont mention what software is running,also can you post a pic of link/devices with devices expanded. Link to comment Share on other sites More sharing options...
kain279 Posted June 23, 2013 Author Share Posted June 23, 2013 Here are the devices that Corsair Link2 sees: http://i43.tinypic.com/ra7zg9.jpg I am running Win7 Ultimate 64 Link to comment Share on other sites More sharing options...
Toasted Posted June 23, 2013 Share Posted June 23, 2013 Try the beta software and see if that helps. Link to comment Share on other sites More sharing options...
wytnyt Posted June 23, 2013 Share Posted June 23, 2013 your not seeing your hydro and this can be a software issue and it may also be a usb issue. you can reseat your usb cable,try another header or use a mini usb to usb and try a rear external port.not knowing what all usb devices that are connecting,you may have one thats interfering. Link to comment Share on other sites More sharing options...
kain279 Posted June 23, 2013 Author Share Posted June 23, 2013 your not seeing your hydro and this can be a software issue and it may also be a usb issue. you can reseat your usb cable,try another header or use a mini usb to usb and try a rear external port.not knowing what all usb devices that are connecting,you may have one thats interfering. I've tried all the headers on the mobo as well as the micro USB to USB adapter to a rear USB already with no luck. Link to comment Share on other sites More sharing options...
Bryman Posted June 23, 2013 Share Posted June 23, 2013 from what iv seen and what uv tried im going to say that i think the fan controller is broken Link to comment Share on other sites More sharing options...
wytnyt Posted June 23, 2013 Share Posted June 23, 2013 what version software are you using? Link to comment Share on other sites More sharing options...
kain279 Posted June 24, 2013 Author Share Posted June 24, 2013 Version 2.3.4816 Link to comment Share on other sites More sharing options...
Toasted Posted June 24, 2013 Share Posted June 24, 2013 Check Device Manger and see if there is an "Unknown Device" entry listed, then the issue may be there. If you don't see it, and you have tried the included cable and a mini USB B to Type A cable, as Bryman mentioned it most likely something inside the unit is faulty or the firmware is bad. Link to comment Share on other sites More sharing options...
kain279 Posted June 25, 2013 Author Share Posted June 25, 2013 I have looked in Device Manager before but will give it another go when I get home. I really, really hope it isn't a faulty unit. I already had a DOA motherboard when I did this build, don't want to have to RMA something again. Not only that my PC would be down during the whole process unless I just buy another one first. Link to comment Share on other sites More sharing options...
kain279 Posted June 26, 2013 Author Share Posted June 26, 2013 Nope, nothing in device manager. Link to comment Share on other sites More sharing options...
Toasted Posted June 26, 2013 Share Posted June 26, 2013 If its under 30 days old, contact your seller and ask if they can replace it for you. If not, request an RMA to replace it. Link to comment Share on other sites More sharing options...
darkhunt333 Posted June 26, 2013 Share Posted June 26, 2013 Delete your corsair profile it's in general. Restart the program. Link to comment Share on other sites More sharing options...
kain279 Posted July 3, 2013 Author Share Posted July 3, 2013 Delete your corsair profile it's in general. Restart the program. I've tried that and also uninstalling link and re-installing link. I mess with it a bit every day. Link to comment Share on other sites More sharing options...
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