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Old 10-20-2019, 05:21 PM
HedgehogKS HedgehogKS is offline
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Join Date: Oct 2019
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Default Void Pro Wireless Headset not connecting

Hello people, i'm having a bit of a headache with my wireless headset.

Yesterday i was using it normally, turned it off, went to sleep. Today it won't turn on.

I tried connecting it with it's USB cable, no response (the little LED indicator doesn't work either)
I tried force-updating firmware, CUE tells me to connect to USB, i do that and it doesn't work, cancelled update at 0%
According to what i read in these forums it's not in bootloader mode.

I tested the USB cable with my phone, it works normally.
I tried re-pairing with the USB dongle.
Reinstalling CUE didn't work either.
CUE shows "Not connected" on the status/battery line.

Battery was charged yesterday, so i highly doubt it's a drained battery case.

I read there's a way to get corsair employees to send repair files for these cases. Is that whay i need? How do i get in contact? Am i missing something?

Please help! Losing my wireless headset feels like the car breaking down and having to go back to public transport!
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