Echosyp Posted February 8, 2019 Share Posted February 8, 2019 Updated to the newest iCUE and whenever I move my mouse in game FPS will drop down to 3fps from 120. Whenever I exit iCUE my FPS will go back to normal. Any update on the problem or any older versions? Link to comment Share on other sites More sharing options...
Corsair Employee Corsair Calico Jack Posted February 9, 2019 Corsair Employee Share Posted February 9, 2019 Try turning off the iCUE SDK in the Settings options of iCUE. Link to comment Share on other sites More sharing options...
Echosyp Posted February 9, 2019 Author Share Posted February 9, 2019 Try turning off the iCUE SDK in the Settings options of iCUE. That was the first thing I tried, then tried to re-install ICUE and nothing helps. Link to comment Share on other sites More sharing options...
Corsair Employee Corsair Calico Jack Posted February 9, 2019 Corsair Employee Share Posted February 9, 2019 What are you using as a computer? Laptop or Desktop? Can we get your system info? Link to comment Share on other sites More sharing options...
Echosyp Posted February 9, 2019 Author Share Posted February 9, 2019 What are you using as a computer? Laptop or Desktop? Can we get your system info? Desktop NZXT H500i Case ASRock Taichi Z390 Mobo Intel 9900k CPU G.Skill Trident Z RGB Ram 16GB Nvidia GeForce GTX 1060 GPU Corsair H100i PRO CPU Cooler Corsair M65 PRO RGB Mouse Corsair K95 RGB Platinum Corsair Void Pro Headset Corsair MM800 RGB Polaris Mouse Mat Windows 10 Home 64bit Link to comment Share on other sites More sharing options...
Echosyp Posted February 9, 2019 Author Share Posted February 9, 2019 Figured out the problem MOUSE Polling Rate is killing the FPS. 1000hz and 500hz makes the FPS drop to 3 I changed it to 250 hz or 125 hz and 0 fps drop. So exactly what does the Polling rate do? and is 250 or 125 hz any problem for FPS games? Link to comment Share on other sites More sharing options...
King Nothin Posted February 9, 2019 Share Posted February 9, 2019 Figured out the problem MOUSE Polling Rate is killing the FPS. 1000hz and 500hz makes the FPS drop to 3 I changed it to 250 hz or 125 hz and 0 fps drop. So exactly what does the Polling rate do? and is 250 or 125 hz any problem for FPS games? Polling rate is measured in Hz. If a mouse has a 125 Hz polling rate, it reports its position to the computer 125 times every second—or every 8 milliseconds. A 500 Hz rate means that the mouse is reporting its position to the computer every 2 milliseconds. As you can see, this can become exhaustive and affect performance. Link to comment Share on other sites More sharing options...
KnexFour Posted January 15, 2020 Share Posted January 15, 2020 Check out https://forum.corsair.com/forums/showthread.php?t=190531 and https://forum.corsair.com/forums/showthread.php?p=1007997&p=1007997 TLDR Disable C3 state or all C states in mobo BIOS Link to comment Share on other sites More sharing options...
JLKryptonite Posted April 18, 2021 Share Posted April 18, 2021 that's actually incorrect. U see I use my mouse at 500Hz and that never caused an FPS drop but now I upgraded my headset to a HS60 Pro and as required I downloaded iCue and I actually saw the frame drop. I was checking the game and hence I was playing it without plugging in my headset and it was working smoothly but then I plugged in my headset (and iCue was running this entire time) I saw the FPS drop. So yeah that right there is clear visual confirmation that the FPS drop is being caused by iCue and we already have the issue of iCue disabling my touchpad coz probably Windows registers the app as an external mouse. You know I was very excited to be upgrading to Corsair but after witnessing all those problems that 1 simple app caused I think I made a mistake. Link to comment Share on other sites More sharing options...
Recommended Posts