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  #1  
Old 10-18-2013, 04:13 PM
ThePsych0 ThePsych0 is offline
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Question Info sur la RMA

Bonjour tout le monde,

J'aimerai savoir comment fonctionne le support , car j'ai vu qu'il répondait normalement au RMA du lundi au vendredi, mais j'ai posté ma RMA( qui c'est mise en question d'ailleurs) le dimanche et je n'ai encore rien reçu sur mes mails ni sur le site en lui-même.
J'ai également essayé le live chat mais j'ai beau attendre une dizaine de minutes personne ne viens.

Voici le message que j'ai envoyé pour la RMA (l'anglais est surement mauvais car j'ai utilisé la traduction de Google):
Hello,

My headset I bought 8 July 2013, no longer works in sound, in fact I can not hear sound with my headset and I hear a strange sound, like a crackling. I ssay to settle the probème with updated drivers but it did nothing. I also try to change the sound settings windows, same problem. You should also know that my mute button does not work, normally the LEDs turn red, but now they revert blink red and blue. Something new happened now, it seems my computer don't recognize the driver when i plug the USB

Thank you to fix my problem.

Merci d'avance.
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  #2  
Old 10-18-2013, 04:18 PM
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Have you tried it in a different PC? What OS do you have?
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  #3  
Old 10-18-2013, 04:33 PM
ThePsych0 ThePsych0 is offline
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Yes, and i have windows 7
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Old 10-18-2013, 04:34 PM
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I'd recommend filling out an RMA: https://corsair.secure.force.com/
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“Humor is reason gone mad.” - Groucho Marx
"I suggest a full frontal assault with automated laser monkeys, scalpel mines and acid." - Psychotic potato dwarf
"Do not meddle in the affairs of wizards, especially simian ones. They are not all that subtle." - Terry Pratchett
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Old 10-18-2013, 04:35 PM
ThePsych0 ThePsych0 is offline
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Hem, sorry but i already do a RMA, i said that in my 1st post
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  #6  
Old 10-18-2013, 04:42 PM
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Gotcha, thought the english text was a translation of the french text. I'll bring it to the attention of TS to have it approved.
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“Humor is reason gone mad.” - Groucho Marx
"I suggest a full frontal assault with automated laser monkeys, scalpel mines and acid." - Psychotic potato dwarf
"Do not meddle in the affairs of wizards, especially simian ones. They are not all that subtle." - Terry Pratchett
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  #7  
Old 10-18-2013, 05:09 PM
ThePsych0 ThePsych0 is offline
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Ok, thank you Technobeard, i follow the steps ;D
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  #8  
Old 10-24-2013, 09:16 AM
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Bonjour

Merci de me communiquer votre numéro de RMA afin que je puisse regarder votre demande (si cela n'a pas été réglé depuis).

Cordialement.
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