Dodo Posted July 5, 2016 Share Posted July 5, 2016 Hi Last night when I plugged my headset to my PC to charge it, I noticed that it didn't recognice that it was plugged. So currently I cannot charge it as headset usb isnt working. I have tried three different computers and several usb cables. Both firmwares are 38.01 and I havent found any answers to this problem. What should i do? Link to comment Share on other sites More sharing options...
Toasted Posted July 6, 2016 Share Posted July 6, 2016 Does the LED on the InfoMic light up to indicate it is charging? Does CUE mention the headset is charging (Settings>Device) Link to comment Share on other sites More sharing options...
Dodo Posted July 6, 2016 Author Share Posted July 6, 2016 Nope, neither Link to comment Share on other sites More sharing options...
Toasted Posted July 7, 2016 Share Posted July 7, 2016 Sounds like the headset is faulty. Request an RMA to replace the headset. https://corsair.secure.force.com/ Link to comment Share on other sites More sharing options...
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