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Old 09-13-2019, 05:16 PM
HD127 HD127 is offline
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Join Date: Sep 2019
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POST ID # = 1018102
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Unhappy H115i Platinum not showing in iCue nor Corsair Link + Device descriptor request faile

Hello, I've bought a H115i that just arrived yesterday, I've mounted the radiator on the front part of the case, followed accurately the manual that Corsair provided me. When first I turned on the PC: the fans were working, so did the pump and the leds, but when first I opened iCue i noticed that the software hasn't detected the pump while I did connect it with the usb 2.0 header to microUSB as corsair provided me in the box, I checked on drive manager and I found out that the USB was marked with a yellow triangle with an exclamation mark with the tag "Device descriptor request failed". I spent hours trying to figure out a way to fix it looking in various forums but zero results.

Thanks in advance to those willing to help me. It means a lot!

(I have 2 other ML120 fans on the top and back of the case and I don't have any USB Hubs such as Commander pro or NZXT Hub)
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h115i platinum, icue, microusb

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