The Corsair User Forums  

Go Back   The Corsair User Forums > Corsair Product Discussion > iCUE Software

Reply
 
Thread Tools Search this Thread Rate Thread Display Modes
  #1  
Old 03-02-2019, 03:11 PM
SaltyOx SaltyOx is offline
Registered User
 
Join Date: Mar 2019
Posts: 1
POST ID # = 996147
SaltyOx Reputation: 10
Exclamation iCue Software Crashes

The iCue software, after a recent update, started crashing constantly for me. It crashes on startup and often takes multiple attempts to manually run the software for it to finally stay open.

Logs attached that were exported from the iCue software (without the debug logging option turned on) as well as event viewer logs that are pertinent to the Corsair.Service.exe executable. The iCueLogs zip is what your software outputs and I included the iCueEvents.evtx file exported from the event viewer to show you the unhandled .NET exceptions that are crashing the application.

As someone that has developed professionally with the .NET framework for a number of years, you've got some code clean up to do...

iCueLogs.zip
Reply With Quote
  #2  
Old 03-29-2019, 07:37 PM
Corsair Calico Jack's Avatar
Corsair Calico Jack Corsair Calico Jack is offline
Corsair Employee
 
Join Date: Oct 2016
Posts: 578
POST ID # = 999502
Corsair Calico Jack Reputation: 10
Default

Ugh worthless error codes that don't say anything.

Honestly, driver was probably installed wrong. I'd suggest performing an uninstall and then manually deleting the reg keys associated with iCUE (they're both listed in the CORSAIR folder in Current User and Local Machine).

Then, reinstall with all antivirus programs disabled temporarily to prevent false positives and I'd imagine it'd work normally then.
Reply With Quote
  #3  
Old 08-06-2019, 08:16 PM
whitelion1284 whitelion1284 is offline
Registered User
 
Join Date: Aug 2019
Posts: 2
POST ID # = 1013941
whitelion1284 Reputation: 10
Default

This software is worthless. Another example of bloated, inelegant, redundant coding that is so in its own way that it can't even run a mouse. Seriously, why does a mouse driver require half a gigabyte of hard drive space and hundreds of megabytes of RAM?

This is disgusting.
Reply With Quote
Reply

Tags
.net, bug, crash

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes Rate This Thread
Rate This Thread:

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT -4. The time now is 03:41 AM.


Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2019, vBulletin Solutions, Inc.