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Cant access BIOS - Stuck in BIOS mode during boot


Meesared

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Hi all,

 

I'm having an odd issue with my Corsair Strafe, I recently built a new PC taking a few parts from my old PC (peripherals, hard drive and GPU) and I can't access the BIOS on boot, with the keyboard not responding to my inputs. I notice that the scroll lock flashes on the keyboard until Windows boots, which from my research is the keyboard being in "BIOS mode" but the commands I've found to disable it (Windows key + F1) don't work, the only thing that gets it to work normally is having Windows finish loading.

 

Anyone got any ideas?

 

Thanks

Caoimhe

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  • Corsair Employee

Hi,

 

For the "BIOS mode" please ensure you're pressing the Windows Lock key located on the top of your keyboard, and not the windows key at the bottom of the keyboard. If problems persist, I would suggest getting in contact with technical support a creating a ticket. They can help diagnose the problem and assist with an replacement if your under warranty.

 

https://help.corsair.com/hc/en-us/requests/new

 

Kind regards,

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