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  #1  
Old 02-12-2018, 08:20 PM
Phoenix-rise Phoenix-rise is offline
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Default CUE unable to detect my headset

Hello,
I have my headset for a couple month now, and it worked fine with CUE until the major windows 10 update 1 month ago-ish
The headset still working (I can talk / listen etc... ) but i can't configure it / change the colors etc ...
  • I tried to uninstall / re-install the program
  • I tried the solution you proposed as a quick fix (go to %APPDATA% , delete the Corsair folder...)
  • I tried other USB ports

Nothing's working, and CUE keep saying that nothing is connected.
My headset is the Corsair RGB Wireless.
Maybe im not the only one reporting that problem ?
Do you have any solution for me ?

Thanks!


  #2  
Old 02-13-2018, 08:04 AM
Toasted Toasted is offline
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Tried updating/reinstalling your USB chipset drivers?


  #3  
Old 02-18-2018, 07:07 PM
Phoenix-rise Phoenix-rise is offline
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How can I do that ?
Is that risky ?


  #4  
Old 02-19-2018, 06:39 AM
Toasted Toasted is offline
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You would go to the chipset manufactuer or the motherboard's manufactuer to download the drivers for the chipset.

It is not a risky process.

Please fillout your system specs;
http://forum.corsair.com/v3/profile.php?do=extra


 

Tags
#connect, #corsairrgb, #cue, #unable

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