The Corsair User Forums  

Go Back   The Corsair User Forums > Corsair Product Discussion > Corsair Link

Notices

Reply
 
Thread Tools Search this Thread Rate Thread Display Modes
  #1  
Old 09-23-2017, 08:36 AM
Schar07 Schar07 is offline
Registered User
Schar07's PC Specs
 
Join Date: May 2017
Posts: 5
POST ID # = 920969
Schar07 Reputation: 10
Angry AX860i not seen by CL

I know it is a common headache, but i tried everything. AX860i does not show up in latest CL.

W7 x64 + i7 4770k + Asus M6F Z87.
H80i + AX860i, PS is connected through H80i block.
SIVx64 sees both fine.
Device Manager shows no Corsair Integrated USB bridge (HID/USB) devices, but it shows both VID_1B1CXXXXXXX USB Input and HID-compliant devices as generic/unbranded and OK.
In Control Panel Programs and Features i have both Corsair LINK 4 and Windows Driver Package - Corsair Components, Inc. (SIUSBXP) USB (07/14/2010 3.3) items.

PS was seen with older releases, probably up to 1y ago, i did not notice exactly when it disappeared. Sometimes updating CL was breaking things up but uninstall + manual cleaning + reinstall worked fine...now doesn't.

I already removed CL with full manual cleaning of folders and registry keys - including those requiring SYSTEM permissions to be deleted.

I have seen the AXi PSU Drivers red-rey was posting, but they don't install through the INF file right click neither through Device Manager, as i have no yellow keys to apply them neither does the HW scan find any new devices for the AXi. How can i load them?

Any further ideas before throwing this crappy software into the bin?

Thanks!
Attached Images
File Type: jpg Status.jpg (97.4 KB, 624 views)
File Type: jpg Power.jpg (120.5 KB, 244 views)
File Type: jpg Devices.jpg (61.6 KB, 205 views)
Reply With Quote


  #2  
Old 09-23-2017, 09:16 AM
red-ray red-ray is offline
Banned
red-ray's PC Specs
 
Join Date: May 2014
Location: England (GMT+1)
Posts: 7,152
POST ID # = 920970
red-ray Reputation: 81
Woah! SIV reports your AX860i so CL4 should !

As your AX860i is connected via the H80i C-Link port then all the posts I made about the SIUSBXP driver don't apply. This driver is only used when the Corsair Link AXi PSU USB Dongle is used to connect AXi PSUs.

Quote:
Originally Posted by Schar07 View Post
SIV reports your AX860i so the hardware is fine and CL4 should also report it , but I have no real idea as to why CL4 fails. I suggest you log a call via https://support.corsair.com/ and ask Corsair to fix their software , remember to upload your original invoice.

As no fans are connected to the H80i I guess you must be using the motherboard to control them, are you? Assuming so I guess you have no real need to use CL4.

Looking at your http://forum.corsair.com/forums/showthread.php?p=903638 post my guess is that things went wonky in CL 4.7.0.77. I would be inclined to try CL 4.6.0.86 with the CPUIDSDK.dll from CL 4.8.3.8.

Last edited by red-ray; 09-24-2017 at 07:13 AM. Reason: Post #903638
Reply With Quote


  #3  
Old 09-24-2017, 04:00 PM
Schar07 Schar07 is offline
Registered User
Schar07's PC Specs
 
Join Date: May 2017
Posts: 5
POST ID # = 921044
Schar07 Reputation: 10
Default

Thanks RR,

Ticket opened

Yes, H80i two fans are connected to mobo CPU headers and controlled by Asus AI Suite 3 Fan Xpert 2. BTW, i also closed AI SUite 3 and retested LINK, but no PSU yet.

Reason to use link was mainly to see wattage absorption and trending more easily. Plus, i hate the idea that Corsair software doesn't work with 2 of their own pieces of HW... come on!

And,,,well, thanks, i forgot i made the analysis and post in May! Actually i do confirm it. And thanks, i'll give CPUIDSDK.dll trick a shot.

Thank you and regards
Reply With Quote


  #4  
Old 09-24-2017, 04:39 PM
Schar07 Schar07 is offline
Registered User
Schar07's PC Specs
 
Join Date: May 2017
Posts: 5
POST ID # = 921048
Schar07 Reputation: 10
Default

RR,

v4.6.0.86 with CPUIDSDK x86 and x64 DLLs from 4.8.3.8 is almost working!

Only two 220mm slow speed chassis fans #1 and #3 are off (actually they were shutdown while screenshooting - temp controlled by Asus AI Suite), but i can now see MOBO + CPU + SSDs + GPUs + DRAMs + H80i + AX860i!
Attached Images
File Type: jpg Capture.JPG (189.2 KB, 220 views)
Reply With Quote


  #5  
Old 09-25-2017, 04:16 AM
red-ray red-ray is offline
Banned
red-ray's PC Specs
 
Join Date: May 2014
Location: England (GMT+1)
Posts: 7,152
POST ID # = 921090
red-ray Reputation: 81
Arrow Don't use SIV if you have ASUS AI Suite active!

Quote:
Originally Posted by Schar07 View Post
temp controlled by Asus AI Suite
Don't use SIV if you have ASUS AI Suite active!, see http://forum.corsair.com/forums/showthread.php?t=141037

There are many posts about ASUS AI Suite + CL4 "not getting along" and I advise against trying to do this.
Reply With Quote


  #6  
Old 09-27-2017, 05:45 PM
Schar07 Schar07 is offline
Registered User
Schar07's PC Specs
 
Join Date: May 2017
Posts: 5
POST ID # = 921408
Schar07 Reputation: 10
Default

OK, actually exiting both AI Suite and AIDA64 shows correct chassis fans values in LINK. I'll decide what to leverage moving fwd, but thanks for the Dll trick.

PS: no news from Corsair yet
Reply With Quote


Reply

Tags
h80i ax860i psu missing

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes Rate This Thread
Rate This Thread:

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT -4. The time now is 05:47 PM.


Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2019, vBulletin Solutions, Inc.