Void Pro Surround wired with connection problem on MacOSX

Hey people. Well, I just bought a new void pro on monday and I`m getting an issue with this.

I use MacOS High Sierra and I installed the iCUE software to be able to set the surround (cuz I like to listen to music with surround on) and it plays the music for very well but after sometime it stops to play the music and I need to unplug and replug the usb adapter to get it working, but it still stop playing after a while. Can anyone helps me please ?

I`ve tried to install an older version of iCUE but still same problem and it`s annoying me.. I`ll be very grateful if someone could helps me!