anago Posted January 1, 2020 Share Posted January 1, 2020 Hello. I have recently bought a Corsair Carbide 275R and succesfully installed all the components. The PC is working well except the two frontal USB 3.0 ports. I have connected the cable that comes from the front panel to the corresponding connector at the motherboard. I have switched off the cable and switched it on again, and they don’t work. They are not even recognized by Windows 10. By the moment, I am working with the two USB 3.0 ports at the rear panel but I want the frontal ones to work properly because they are more manageable. My motherboard is Memphis-S (HP/Compaq name) and its SSID is 2AF7. Please, tell me if I can do another type of test or if there is a problem with this case and this motherboard. If you need more information, let me know. Thanks in advance. Regards. Ana Link to comment Share on other sites More sharing options...
Corsair Employee Corsair StormShadow Posted January 2, 2020 Corsair Employee Share Posted January 2, 2020 what type of device are u trying to use with the front panel? Are both ports dead? Link to comment Share on other sites More sharing options...
anago Posted January 3, 2020 Author Share Posted January 3, 2020 Thanks for the answer. I have tested with USB 2.0 and 3.0 pendrives ant both don't work in any of the two USB 3.0 front panel ports. I have disconnected the USB front panel cable from the motherboard and checked the USB devices detected by Windows Device Manager. I have connected the cable again and checked the same information: both outputs are the same. So the USB 3.0 front panel ports are not even detected by the operating system. I have all the Windows updates installed and, as I commented in the problem description, the USB 3.0 ports from the motherboard work well. So, it's not a driver problem. Could it be a cable problem? Link to comment Share on other sites More sharing options...
Recommended Posts