Mhazgul Posted November 25, 2020 Share Posted November 25, 2020 Hello, I bought a Corsair H100i Platinum AIO a week ago to finalize my new configuration. The AIO has been assembled following all Corsair instructions. However, I have random disconnections of the AIO (pump + fans), mainly at Windows startup, but this can happen at any time. Qfan has been disabled in the BIOS (potential solution found on this forum, without success). This problem seems to be known by your services because it is recurrent. Could you give me a solution to make sure I don't damage the hardware? In case it would help, I have several softwares that may have a role on lighting: Armoury Crate, Asus Aura Creator, Wallpaper Engine and iCUE. Thanks in advance ! ---- French Version : Bonjour, J'ai acheté un AIO Corsair H100i Platinum il y a une semaine afin de finaliser ma nouvelle configuration. L'AIO a été monté en respectant toutes les consignes Corsair. Pourtant, j'ai aléatoirement des déconnexions de l'AIO (pompe + ventilateurs), principalement au démarrage de Windows, mais cela peut arriver à n'importe quel moment. Qfan a été désactivé dans le BIOS (potentielle solution trouvée sur ce forum, sans succès). Ce problème semble être connu de vos services car récurrent. Sauriez-vous me donner une solution afin d'être certain de ne pas endommager le matériel ? Au cas où cela puisse aider, j'ai plusieurs logiciels qui peuvent avoir un rôle sur l'éclairage : Armoury Crate, Asus Aura Creator, Wallpaper Engine et iCUE. Merci par avance ! Link to comment Share on other sites More sharing options...
Corsair Employee Corsair Mint Posted November 30, 2020 Corsair Employee Share Posted November 30, 2020 When you mention disconnects, do you mean USB and iCUE or do you mean that they lose power? Reach out to Support so they can look into this further with you. https://help.corsair.com/hc/en-us/requests/new Link to comment Share on other sites More sharing options...
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