H100i RGB Platinum AIO Quiet Mode

I recently installed a new H100i Platinum and the quiet mode is very loud. I've seen some other posts regarding this issue and some suggested to have it run overnight. I did this but the noise is still there. Interestingly enough, when I tilt the case back, the noise disappears. I've attached 2 videos, one where the case is upright and one where it is tilted.

 

Do I have a bad pump? Is air just trapped in? Should I RMA?

 

Any suggestions/fixes would be appreciated!

 

Case upright, pump in "Quiet" mode:

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Case tilted back, pump in "Quiet" mode. No noise!:

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Hi,

 

I am in the exact same boat as you. I have now had 2 H115i RGB Platinum's both with the same issue. Sadly I think its a design flaw with the coolit pump. I spoke to corsair customer service and they suggested all the usual - shaking the rad, moving the case while the pump is running, running with case on side over night qith pump on extreme etc etc.

 

I have been unable to release the air bubbles from the pump.

 

I am sadly at the stage where I am looking at going with a different brand or getting a noctua. Between me and my father we have had 6 corsair AIO's and all have been fantastic. Would be a shame to have to move away from them.

Thanks for the reply. Yeah, when I lay the case down flat on it's side there is no noise at all. I guess I could try keeping it that way overnight and see what happens. If that doesn't fix it, I'll RMA. I had an H80i v2 before this and it never made a sound.

 

Just don't understand why tilting the damn case 25 degrees fixes the problem!

Both of my units did the exact same when I layed them down flat there was no noise. I presume the air buble is rising to the centre of the pump when we do that.

 

I wonder if its just a bad batch? Does yours still make the noise but much less frequent 'ticking' when in balanced mode?

In balanced mode it's completely gone. There's only an audible hum coming from the pump, which I assume is normal, but no ticking or rattling. On extreme, its a higher pitched hum and somewhat louder. "Quiet" mode is the loudest of the three for sure.

I have H100i Platinum RGB and it does the same noise when set to quiet. Setting the pump to Balanced works just fine.

I have exactly the same problem. Brand new Aio and quiet mode makes exactly the same noise. Whenever i tilt the case for approx 20° the noise disappears. Balanced mode fixes that noise, but balanced mode is too loud!! I want the quiet mode to be quiet. I ordered a replacement unit and hope i dont see the same issue