The Corsair User Forums  

Go Back   The Corsair User Forums > Corsair Product Discussion > iCUE Software

Reply
 
Thread Tools Search this Thread Rate Thread Display Modes
  #1  
Old 04-23-2019, 01:11 AM
TheSaltyPotato TheSaltyPotato is offline
Registered User
TheSaltyPotato's PC Specs
 
Join Date: Apr 2019
Posts: 1
POST ID # = 1002263
TheSaltyPotato Reputation: 10
Default Plugging USB messes up ICUE

Hello,

so i've recently built a new PC, and am using the H100i Platinum Cooler.
I have a big issue that when i plug in any usb device in one of the 2 front case slots (Ps4 controller, phone etc..) the ICUE software starts glitching out, sounding the windows usb sound and rebooting the RGB color wave every 30 seconds.
i can only fix it by restarting the software.
please help cause i've tried everything, plugged and unplugged the ports from the motherboard, rewired everything, disable the USB power option, EVERYTHING
Reply With Quote
  #2  
Old 04-23-2019, 04:58 PM
Corsair Calico Jack's Avatar
Corsair Calico Jack Corsair Calico Jack is offline
Corsair Employee
 
Join Date: Oct 2016
Posts: 578
POST ID # = 1002344
Corsair Calico Jack Reputation: 10
Default

This is a known issue that we should have a fix for soon. For now, it's the least annoying to just unplug the USB cable until the next update. The cooler will run without the USB connected, so their shouldn't be any use issues.
Reply With Quote
Reply

Tags
crashing, icue, usb

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes Rate This Thread
Rate This Thread:

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT -4. The time now is 08:57 PM.


Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2019, vBulletin Solutions, Inc.