Void Pro RGB Wireless Audio cutting out massively

[boxbox]

So I got a new headset which is the Void Pro and about a day after I got it whenever I have a game open and a video, such as Youtube the audio completely cuts out and then a single frame of audio plays every couple of seconds. This also pauses and reverses the video that was playing. I'm not sure what the cause is. Have restarted my computer, changed USB plugs and dusted inputs and fans.