STARMEDIC Posted October 30, 2020 Share Posted October 30, 2020 (edited) Hi everyonne, my K83 wireless wont work in 2,4 Ghz mode anymore after latest firmware update (3.26) Things i did, but dont fixed the problem: - Retry firmware update - update and reinstall latest ICUE SW - Factory reset with ESC Button - another USB Ports - another PC - reconnect / recalibrating USB dongle (hold F5 and over ICUE > not possible) - another USB cable - Installing an older ICUE SW - turn it on /off - reconnect USB in Windows (dongle and keyboard are installed) nothing worked. Latest chance i see ist to install an older firmware image. Does anybody know were to get one? Or have any onther idea what to do here? K83 with pluged in USB cable is working as it should, but no chance to get into wireless mode back again... Many thanks! Edited October 30, 2020 by STARMEDIC Link to comment Share on other sites More sharing options...
Corsair Employee Corsair Albert Posted October 30, 2020 Corsair Employee Share Posted October 30, 2020 Hi STARMEDIC, I suggest contacting our support team by opening a ticket at https://help.corsair.com, they'll be able to help you out. Link to comment Share on other sites More sharing options...
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