waldo15 Posted September 3, 2019 Share Posted September 3, 2019 Folks, So I just upgraded to the latest iCUE version (3.19.120) and I have noticed that the software no longer is able to work properly with my ST100. Here's the current status: Working I can hear audio with my stereo headsets just fine.Microphone works Not working (they worked prior to 3.19): EQ presents do not do anything. I have switched all the EQs that come with the software (FPS optimized, Bass Boost, etc.) and the audio does not change at allI no longer get audio prompts from iCUE when I turn on/off my mic, my surround sound, etc. I press the surround sound button to enable/disable it and nothing happens. I am not sure in which state my headphones are stuck, though windows reports an 8 channel audio device connected at all times troubleshooting tried so far Uninstalled software and cleaned registryUnplugged the ST100Installed the latest iCUE versionRebooted machinePlugged in ST100. It gets detected, I get audio from it but symptoms described above persist System specs MSI Z390I Gaming edge ACIntel i7-9700KWindows 10 latest updates installed (up-to-date to Sept '19) Any idea or pointers to fix these issues is greatly appreciated Link to comment Share on other sites More sharing options...
waldo15 Posted September 4, 2019 Author Share Posted September 4, 2019 Update: After much tinkering, I decided 3.19 was too much trouble to bear so I decided to uninstall everything and re-install previous version 3.18.77. I am back to full functionality where all voice prompts work, I can enable/disable surround sound at will and equalizer presets work as intended. I would strongly recommend Corsair to fix whatever issues are messing this newest release. Link to comment Share on other sites More sharing options...
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