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  #1  
Old 01-15-2020, 05:25 AM
2FAN 2FAN is offline
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Default Corsair Harpoon RGB Wireless Double-Click Problem (Solved)

Hello,

I solved the problem. However, I sent a ticket to the corsair team for permanent resolving.

There is an error in the latest version of Corsair Harpoon RGB Wireless mouse. When the mouse software is installed, it detects 2 mouse in the system.

You make a click, the system responds for 2 mouse. This is how the name appears on the ICUE software.

Harpoon RGB Wireless (1)

However, the problem is corrected when the old driver is installed. This requires a new and urgent update.

Thanks.
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  #2  
Old 01-15-2020, 10:27 AM
SlugMan SlugMan is offline
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ah, just saw this update of yours. glad you got it resolved.
any way to make sure I've cleared out any "phantom" doubles?
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  #3  
Old 01-15-2020, 12:42 PM
2FAN 2FAN is offline
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Quote:
Originally Posted by SlugMan View Post
ah, just saw this update of yours. glad you got it resolved.
any way to make sure I've cleared out any "phantom" doubles?
To have the older driver version please follow the steps below.

1. Open your computer's Control Panel.
2. Open the Programs and Features options.
3. Select Corsair Utility Engine in the list, and then select Uninstall.
4. Open your Start menu and type "Run". Then open the Run option.
5. Type Regedit and then click OK.
6. Navigate to HKEY_CURRENT_USER\Software\Corsair\Corsair Utility Engine
7. Right-click and delete the folder.
8. Navigate to HKEY_LOCAL_MACHINE\SOFTWARE\Corsair\Corsair Utility Engine
9. Right-click and delete the folder.
10. Restart your computer.
11. Download the lower installer file for iCUE from
http://downloads.corsair.com/Files/C...77_release.msi and reinstall.
12. Once finished installing, reboot your computer.


Then just start the update for the mouse. Then the mouse may fail. USB Wireless Receiver Pairing, do this. Again delete the old ICUE software completely according to the instructions above. Install the new ICUE software and do not update the mouse.
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  #4  
Old 01-17-2020, 01:55 AM
SlugMan SlugMan is offline
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I received an old firmware image from support, and after downgrading the mouse firmware, all seems better now. Went as far as to remove iCUE from my system and will see how that goes.
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