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Old 01-08-2020, 10:16 PM
Greefer Greefer is offline
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Default Brand new HS50 sound not in stereo, only Right side

So i just bought a HS50 based on multiple reviews and videos.

Well the sound is disappointing to put it at the most polite level possible.

I have played with my settings front / back ports .. swapped my current headset (also 3.5mm plug) back and forth to compare and the sound was just really bad.

Then I realized my left ear is super quiet, so i plugged in my old headset .. and went to my sound output and dragged my L/R slider .. sure enough the sound goes from one ear .. then the other.

I then plugged in my brand new HS50 .. and drug the same slider .. to the L .. no sound at all .. drug it to the right and sound.

Now if I take the right ear cup off when the slider is in the middle I do hear some sound out of the L ear but its much more quiet than the R side.

Is it a bad headset? Im guessing that I dont have true stereo or something. Hopefully there is quick fix as I bought them off amazon so it would be a total pain to return them.

Any info or help would be greatly appreciated as this is my first venture into Corsair products and im pretty bummed.

Thanks
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Old 01-09-2020, 06:46 PM
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I would recommend you contact the retailer you purchased it from and proceed with a return and exchange of the headset as you most like have a bad headset out of the box.
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