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Old 01-08-2020, 02:22 AM
timorino timorino is offline
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Default Assistance with Warranty submission - Failed Corsair One Pro GPU

I recently had a GPU failure with my Corsair One Pro (Intel i7-7700K, GTX 1080, 480GB M.2 SSD, 2TB HDD, 16GB DDR4) that is less than 1 year old from purchase date. I've submitted a warranty ticket a little over a week ago now (will be on the 10th day in a few hours) and can see it was assigned 5 days ago, but I have received any updates and no additional questions or support have been sent in the past week+ other than I can see someone was assigned to it.

So I'm both missing my gaming :( and a little concerned that it's been that long with no response.

Wondering if this can be checked into to make sure all is ok or if there is more information I need to provide, my warranty is up soon... The ticket number for this is: #2000971034
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Old 01-08-2020, 02:42 PM
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Corsair Mint Corsair Mint is offline
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Hey there, timorino, sorry for the delay. We'll get a set of eyes on that for you right away, don't worry about your warranty, our support will be more than happy to help.
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