titi Posted June 5, 2013 Share Posted June 5, 2013 Bonjour. Je ne parle pas Anglais, désoler.Donc je passe Google Traduction . Je possède le casque Vengeance 2000 qui fonctionne très bien. Le casque à été acheter le 25 novembre 2012 (AMAZON) Mais je viens de voir qu'il y a une micro fissure à l'intérieur de l'écouteur coté droit. : :[pouts: http://cjoint.com/data3/3FfqJAKoZ3X.htm [/ IMG] Il me semble qu'il y a plusieurs utilisateurs qui ont eu se problème ,du à un défaut au niveau de la qualité du plastique ou de conception. Quand n'est -il du remplacement ? Merci de votre réponse. Cordialement . //////////////////////////////////////////////////////////////// Hello. I do not speak English,sorry. Therefore Google translation. I have the Vengeance 2000 headset that works very well. The helmet was buying 25 November 2012 (AMAZON) But I just saw that there is a micro crack inside the earpiece right side. :: [Pouts: http://cjoint.com/data3/3FfqJAKoZ3X.htm [/ IMG] It seems to me that there are many users who have had to problem due to a defect in quality plastic or design. When is it replacing? Thank you for your reply. Cordially. Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted June 5, 2013 Corsair Employee Share Posted June 5, 2013 We can replace it for you Titi. Put in a RMA request with the link to the left and let me know your case number. Link to comment Share on other sites More sharing options...
titi Posted June 5, 2013 Author Share Posted June 5, 2013 Merci de votre réponse. Mais je ne parviens pas à obtenir un mot de passe :::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::: Thank you for your reply. But I can not get a password ok the password Error: Error occurred while loading a Visualforce page.?? Link to comment Share on other sites More sharing options...
Toasted Posted June 6, 2013 Share Posted June 6, 2013 Clear your browser cache and cookies then try login again. Link to comment Share on other sites More sharing options...
titi Posted June 6, 2013 Author Share Posted June 6, 2013 Hello. Yes my cache and cookies are deleted. Link to comment Share on other sites More sharing options...
titi Posted June 6, 2013 Author Share Posted June 6, 2013 Audio CA-9011115-EU Vengeance 2000 2.4 Wireless w / USB transmitter, 50mm driver, Cable Management, Gaming Headset (Europe) http://cjoint.com/13jn/CFgqReTIy8f.htm http://cjoint.com/13jn/CFgqPNYHCBy.htm Thank you. Your request has been received. Please allow 8 business hours for a response. Link to comment Share on other sites More sharing options...
titi Posted June 7, 2013 Author Share Posted June 7, 2013 Hello. I received an email with my Corsair >> ticket number 6033480. What should I do now? Thank you for your reply. ///////////////////////////////////// Bonjour. j'ai reçu un mail de Corsair avec mon numéro ticket >>6033480. Que dois je faire maintenant ? Merci de votre réponse . Link to comment Share on other sites More sharing options...
Toasted Posted June 7, 2013 Share Posted June 7, 2013 It depends on the what type the email is. If it's asking you to ship the headset, click the link and it will give you instructions for packing and shipping. Link to comment Share on other sites More sharing options...
titi Posted June 7, 2013 Author Share Posted June 7, 2013 Here is the email. COPY/ PASTE Thank you for contacting Corsair Customer Service. We have received your request; your ticket # is 6033480. A Customer Service representative will respond within 8 business hours. Please do not reply to this email. If you have any further questions or concerns, please update your ticket by logging in to http://corsair.secure.force.com, click Tickets, click the Ticket number referenced in this email, and click Add Comment. Thank you for choosing Corsair. Corsair http://corsair.com/ Corsair on Facebook Corsair on Twitter Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted June 7, 2013 Corsair Employee Share Posted June 7, 2013 Your RMA has been approved. Link to comment Share on other sites More sharing options...
titi Posted June 7, 2013 Author Share Posted June 7, 2013 Thank you. * I wish you a good week-end Link to comment Share on other sites More sharing options...
titi Posted June 10, 2013 Author Share Posted June 10, 2013 Bonjour . Je viens de poster le colis avec numéro RMA# 6033480. La date d'estimation d'arrivée dans vos locaux mercredi 12 juin 2013. Le numéro de suivie par Colissimo International est donnée dans mon ticket. Bonne journée. ::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::: Hello. I just posted the parcel with RMA number # 6033480. The estimated date of arrival at your location Wednesday, June 12, 2013. Number followed by Colissimo Internationnal is given in my ticket. Good day. Link to comment Share on other sites More sharing options...
titi Posted June 24, 2013 Author Share Posted June 24, 2013 Bonjour. J'ai bien reçu mon nouveau casque Corsair Vengeance 2000 . Je remercie le forum et le service aprés vente . J’espère que mes deux autres casques Corsair Vengeance 2000 ne vont pas connaitre le même défaut. Bonne fin de journée. ::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::: Hello. I have received my new helmet Corsair Vengeance 2000. I thank the forum and service after sale. I hope that my other two helmets Corsair Vengeance 2000 will not even know the default. Good day. Link to comment Share on other sites More sharing options...
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