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Old 12-07-2015, 12:51 PM
clove94 clove94 is offline
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Question Do I have RMA as an option?

My boss from work gave me his old machine he had sitting around to start up a home server. The PSU is bad (tested with paper clip and nothing). He says he bought it off of amazon, but the purchase records only go back 3 years, and this PSU has a 7 year warranty. (AX1200) I'd really love to get it RMA'd if I could, since it's about $300 to get an equivalent replacement.

So my question in short, do I have a chance at getting this RMA'd?
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Old 12-07-2015, 02:00 PM
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You'll need the purchase receipt and the original buyer will need to RMA it...
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Old 12-08-2015, 01:27 AM
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Originally Posted by wytnyt View Post
You'll need the purchase receipt and the original buyer will need to RMA it...
^ This.

If you can ask your boss to pull up digital copy of the PSU's invoice, then our RMA team should be able to approve it for you. What about e-mail records? I am pretty sure Amazon has sent him an e-mail that included the purchase order.
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ax1200, psu, rma, warranty

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