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Old 10-21-2010, 05:42 PM
digitalfreak digitalfreak is offline
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POST ID # = 472642
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Default HS1 broke already!

Just got my HS1 last night and used them a bit. Put them on when I got home today and the freaking ear piece fell off! Looks like the screws fell out, or were never there in the first place. Opened a case with tech support. I better get a new pair back and not some refurb considering these are less than 24 hours old.
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Old 11-04-2010, 03:23 PM
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RAM GUY RAM GUY is offline
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Join Date: Apr 2001
Location: Fremont, CA
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POST ID # = 475022
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Sorry about that, did you get the RMA to replace them or is the reseller going to replace them for you? If not please post the case number and I will make sure our customer service helps you right away.
Support accounts and tickets can be created at
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