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Old 04-10-2019, 07:28 PM
Tipster98 Tipster98 is offline
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Default RMA return time question

Hi

I purchased a computer in December of 2017. In September of 2018 I started getting a BSOD and after various troubleshooting it was discovered that one of the sticks of RAM was bad. Anyways I returned the RAM to the dealer I bought the PC from in early December of 2018 and he sent it away to Corsair.

Apparantely the RAM has lifetime warranty blah blah. The Ram is 32GB(2x16) of DDR4 of the Vengance LPX 2666 btw.

Anyways the whole point of this story is that this guy is telling me that he is still waiting for the RAM to be sent back because CORSAIR is telling him its on backorder.

Is he full of poopoo or is it reasonable to take 4 months to RMA defective memory from Corsair?

I can probably ask for the RMA number if that will help. Please let me know.
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Old 04-10-2019, 07:32 PM
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Corsair Wootaru Corsair Wootaru is offline
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Hello Tipster98,

Can you ask the person handling your DRAM issue to please let you know the ticket number? I want to look into this matter myself for you to see if he is full of Poopoo.

Best,
Wootaru
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Old 04-10-2019, 08:21 PM
Tipster98 Tipster98 is offline
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Quote:
Originally Posted by Corsair Wootaru View Post
Hello Tipster98,

Can you ask the person handling your DRAM issue to please let you know the ticket number? I want to look into this matter myself for you to see if he is full of Poopoo.

Best,
Wootaru
I will ask him for it and see what he says.

Thanks for the prompt response.
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