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Old 03-30-2019, 09:40 AM
Treadpool Treadpool is offline
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POST ID # = 999549
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Question Strafe RGB - log errors on boot, causing delay at login

Hi - I noticed that on cold boot, once my system gets to the Win 10 welcome screen it takes another 10 seconds before I can use my keyboard. I hear a device connect/disconnect sound and then it works. Log files attached. Latest here:

Code:
2019-03-30T09:31:36 I cue.init: iCUE version: 3.13.94
2019-03-30T09:31:36 I cue.init: Updates server: https://www3.corsair.com/software/CUE_V3/
2019-03-30T09:31:36 I cue.init: Build type: Public Release
2019-03-30T09:31:36 I cue.init: Applicaiton ID: 11676
2019-03-30T09:31:36 W cue.exception_handler: Exception handler was not initialized as crash handler executable "C:/Program Files (x86)/Corsair/CORSAIR iCUE Software/CrashHandler.exe" is missing.
2019-03-30T09:31:36 W cue.locale: Cannot find dir for qt *.qm files
2019-03-30T09:31:36 I cue.init.font: Using Regular text font family: "Open Sans"
2019-03-30T09:31:36 I cue.init.font: Using Title text font family: "Gotham Bold"
2019-03-30T09:31:36 I cue.hid_device_detector: Start worker thread.
2019-03-30T09:31:36 I cue.session: Locked changed to false
2019-03-30T09:31:36 I cue.session.win: Will notify 'connected changed to' with delay
2019-03-30T09:31:36 I cue.session: Local changed to true
2019-03-30T09:31:36 I cue.profiles.folders.tree: Profile order deserialization started: "C:\\Users\\Todd\\AppData\\Roaming\\Corsair\\CUE/profiles/tree.cueprofileorder"
2019-03-30T09:31:36 I cue.profiles.folders.tree: Profile order deserialization finished: "C:\\Users\\Todd\\AppData\\Roaming\\Corsair\\CUE/profiles/tree.cueprofileorder"
2019-03-30T09:31:36 W cue.profiles.manager.serialization: XML Parsing failed - provided NVP (cereal_class_version) not found
2019-03-30T09:31:36 W cue.profiles.manager.serialization: Failed to load "C:/Users/Todd/AppData/Roaming/Corsair/CUE/profiles/{6a633911-0742-46b9-a273-3f0d652ad23b}.cueprofiledata"
2019-03-30T09:31:36 W cue.profiles.manager.serialization: XML Parsing failed - provided NVP (cereal_class_version) not found
2019-03-30T09:31:36 W cue.profiles.manager.serialization: Failed to load "C:/Users/Todd/AppData/Roaming/Corsair/CUE/profiles/{7f57f8a5-7182-4a4b-93f5-2db54d0157d6}.cueprofiledata"
2019-03-30T09:31:36 W cue.profiles.manager.serialization: XML Parsing failed - provided NVP (cereal_class_version) not found
2019-03-30T09:31:36 W cue.profiles.manager.serialization: Failed to load "C:/Users/Todd/AppData/Roaming/Corsair/CUE/profiles/{d797a8b2-cf4a-45a4-a6e2-644c6a462636}.cueprofiledata"
2019-03-30T09:31:36 W cue.profiles.manager.serialization: XML Parsing failed - provided NVP (cereal_class_version) not found
2019-03-30T09:31:36 W cue.profiles.manager.serialization: Failed to load "C:/Users/Todd/AppData/Roaming/Corsair/CUE/profiles/{e375db21-e69e-437c-ab81-0a5bf2bd65ac}.cueprofiledata"
2019-03-30T09:31:36 W cue.profiles.manager.serialization: Error while trying to deserialize a polymorphic pointer. Could not find type id 4
2019-03-30T09:31:36 W cue.profiles.manager.serialization: Failed to load "C:/Users/Todd/AppData/Roaming/Corsair/CUE/profiles/{e99f76fc-fada-42bc-a56c-638938911fbe}.cueprofiledata"
2019-03-30T09:31:36 I cue.actions.macro.win: Init time: 0.402716 (init: 2e-07 reset: 0.0019965 )
2019-03-30T09:31:37 I cue.hw_profile.manager: Start worker thread.
2019-03-30T09:31:37 I cue.session: Connected changed to true
2019-03-30T09:31:37 I cue.sdk: Entering working state, session connected.
2019-03-30T09:31:37 I cue.sdk: Starting router.
2019-03-30T09:31:37 I cue.sdk.device_watcher: Start prepare RestoreDeviceOrderState
2019-03-30T09:31:37 I cue.sdk.device_watcher: Finish prepare RestoreDeviceOrderState
2019-03-30T09:31:37 I cue.clink.device.hw_lightings: Working state about to change, lock hw lights preview.
2019-03-30T09:31:37 I cue.devices.enum.hid: Entering working state. DeviceEnumeratorBase::WorkingStateChangeReason::UserSessionPropertyChanged Session allowed.
2019-03-30T09:31:37 W cue.hid_device_detector: Device detector already disabled.
2019-03-30T09:31:37 I cue.devices.enum.clink: Entering working state.
2019-03-30T09:31:37 I cue.devices.enum.phost: Entering working state.
2019-03-30T09:31:37 I cue.clink.device.hw_lightings: Entering working state, unlock and disable hw lights preview.
2019-03-30T09:31:38 C cue.devices.manifest: Cannot find path for manifest key (vid=1b1c, pid=400)
2019-03-30T09:31:38 C cue.devices.manifest: Cannot find path for manifest key (vid=1b1c, pid=400)
2019-03-30T09:31:38 C cue.devices.manifest: Cannot find path for manifest key (vid=1b1c, pid=400)
2019-03-30T09:31:38 C cue.devices.manifest: Cannot find path for manifest key (vid=1b1c, pid=7)
2019-03-30T09:31:38 C cue.devices: Unknown command in CLinkDeviceProtocolBase: 56
2019-03-30T09:31:38 I cue.lightings.direct_player: Started lighting worker in 0x31a0
2019-03-30T09:31:38 I cue.devices: Device insertion processing complete for H115i (vid=1b1c, pid=c0a)
2019-03-30T09:31:38 C cue.devices.manifest: Cannot find path for manifest key (vid=1b1c, pid=1)
2019-03-30T09:31:38 C cue.devices.manifest: Cannot find path for manifest key (vid=1b1c, pid=400)
2019-03-30T09:31:38 C cue.devices.manifest: Cannot find path for manifest key (vid=1b1c, pid=2)
2019-03-30T09:31:38 I cue.sdk.device_watcher: Start prepare WorkingStateState
2019-03-30T09:31:38 I cue.sdk.device_watcher: Finish prepare WorkingStateState
2019-03-30T09:31:42 I cue.hid_device_detector: "\\\\?\\hid#vid_1b1c&pid_1b20&mi_00&col02#7&21a7d689&0&0001#{4d1e55b2-f16f-11cf-88cb-001111000030}" inserted.
2019-03-30T09:31:42 I cue.hid_device_detector: Add open task: "\\\\?\\hid#vid_1b1c&pid_1b20&mi_00&col02#7&21a7d689&0&0001#{4d1e55b2-f16f-11cf-88cb-001111000030}" with delay 1000 ms.
2019-03-30T09:31:42 I cue.hid_device_detector: "\\\\?\\hid#vid_1b1c&pid_1b20&mi_00&col03#7&21a7d689&0&0002#{4d1e55b2-f16f-11cf-88cb-001111000030}" inserted.
2019-03-30T09:31:42 I cue.hid_device_detector: Add open task: "\\\\?\\hid#vid_1b1c&pid_1b20&mi_00&col03#7&21a7d689&0&0002#{4d1e55b2-f16f-11cf-88cb-001111000030}" with delay 1000 ms.
2019-03-30T09:31:42 I cue.hid_device_detector: "\\\\?\\hid#vid_1b1c&pid_1b20&mi_00&col04#7&21a7d689&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030}" inserted.
2019-03-30T09:31:42 I cue.hid_device_detector: Add open task: "\\\\?\\hid#vid_1b1c&pid_1b20&mi_00&col04#7&21a7d689&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030}" with delay 1000 ms.
2019-03-30T09:31:42 I cue.hid_device_detector: "\\\\?\\hid#vid_1b1c&pid_1b20&mi_01#7&22f6739&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030}" inserted.
2019-03-30T09:31:42 I cue.hid_device_detector: Add open task: "\\\\?\\hid#vid_1b1c&pid_1b20&mi_01#7&22f6739&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030}" with delay 1000 ms.
2019-03-30T09:31:42 C cue.devices.manifest: Cannot find path for manifest key (vid=46d, pid=c084)
2019-03-30T09:31:42 I cue.devices: Manifest for device (vid=46d, pid=c084) not found.
2019-03-30T09:31:42 C cue.devices.manifest: Cannot find path for manifest key (vid=46d, pid=c084)
2019-03-30T09:31:42 I cue.devices: Manifest for device (vid=46d, pid=c084) not found.
2019-03-30T09:31:42 C cue.devices.manifest: Cannot find path for manifest key (vid=46d, pid=c084)
2019-03-30T09:31:42 I cue.devices: Manifest for device (vid=46d, pid=c084) not found.
2019-03-30T09:31:42 C cue.devices.manifest: Cannot find path for manifest key (vid=46d, pid=c084)
2019-03-30T09:31:42 I cue.devices: Manifest for device (vid=46d, pid=c084) not found.
2019-03-30T09:31:42 I cue.hid_device_detector: "\\\\?\\hid#vid_1b1c&pid_1b20&mi_00&col01#7&21a7d689&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030}\\kbd" inserted.
2019-03-30T09:31:42 I cue.hid_device_detector: Add open task: "\\\\?\\hid#vid_1b1c&pid_1b20&mi_00&col01#7&21a7d689&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030}\\kbd" with delay 1000 ms.
2019-03-30T09:31:42 C cue.devices.manifest: Cannot find path for manifest key (vid=46d, pid=c084)
2019-03-30T09:31:42 I cue.devices: Manifest for device (vid=46d, pid=c084) not found.
2019-03-30T09:31:42 C cue.devices.manifest: Cannot find path for manifest key (vid=46d, pid=c084)
2019-03-30T09:31:42 I cue.devices: Manifest for device (vid=46d, pid=c084) not found.
2019-03-30T09:31:43 C cue.devices.manifest: Cannot find path for manifest key (vid=46d, pid=c232)
2019-03-30T09:31:43 I cue.devices: Manifest for device (vid=46d, pid=c232) not found.
2019-03-30T09:31:43 C cue.devices.manifest: Cannot find path for manifest key (vid=46d, pid=c231)
2019-03-30T09:31:43 I cue.devices: Manifest for device (vid=46d, pid=c231) not found.
2019-03-30T09:31:43 C cue.hid_device_detector: Failed to open: "\\\\?\\hid#vid_1b1c&pid_1b20&mi_00&col01#7&21a7d689&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030}\\kbd"
2019-03-30T09:31:43 I cue.hid_device_detector: "\\\\?\\hid#vid_1b1c&pid_1b20&mi_00&col04#7&21a7d689&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030}" opened.
2019-03-30T09:31:43 I cue.devices: Begin attaching to "STRAFE RGB" (vid=1b1c, pid=1b20) "\\\\?\\hid#vid_1b1c&pid_1b20&mi_00&col04#7&21a7d689&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030}" status b= 0
2019-03-30T09:31:43 I cue.hid_device_detector: "\\\\?\\hid#vid_1b1c&pid_1b20&mi_00&col02#7&21a7d689&0&0001#{4d1e55b2-f16f-11cf-88cb-001111000030}" opened.
2019-03-30T09:31:43 I cue.hid_device_detector: "\\\\?\\hid#vid_1b1c&pid_1b20&mi_00&col03#7&21a7d689&0&0002#{4d1e55b2-f16f-11cf-88cb-001111000030}" opened.
2019-03-30T09:31:43 I cue.hid_device_detector: "\\\\?\\hid#vid_1b1c&pid_1b20&mi_01#7&22f6739&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030}" opened.
2019-03-30T09:31:43 I cue.hid_device_detector: Mark all tasks as finished.
2019-03-30T09:31:43 I cue.devices: End attaching to "STRAFE RGB" (vid=1b1c, pid=1b20) "\\\\?\\hid#vid_1b1c&pid_1b20&mi_00&col04#7&21a7d689&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030}" status a= 0
2019-03-30T09:31:43 I cue.devices: Created new device"STRAFE RGB" (vid=1b1c, pid=1b20); ready:false
2019-03-30T09:31:43 I cue.devices: Begin attaching to "STRAFE RGB" (vid=1b1c, pid=1b20) "\\\\?\\hid#vid_1b1c&pid_1b20&mi_00&col02#7&21a7d689&0&0001#{4d1e55b2-f16f-11cf-88cb-001111000030}" status b= 0
2019-03-30T09:31:43 I cue.devices: End attaching to "STRAFE RGB" (vid=1b1c, pid=1b20) "\\\\?\\hid#vid_1b1c&pid_1b20&mi_00&col02#7&21a7d689&0&0001#{4d1e55b2-f16f-11cf-88cb-001111000030}" status a= 0
2019-03-30T09:31:43 I cue.devices: Begin attaching to "STRAFE RGB" (vid=1b1c, pid=1b20) "\\\\?\\hid#vid_1b1c&pid_1b20&mi_00&col03#7&21a7d689&0&0002#{4d1e55b2-f16f-11cf-88cb-001111000030}" status b= 0
2019-03-30T09:31:43 I cue.devices: End attaching to "STRAFE RGB" (vid=1b1c, pid=1b20) "\\\\?\\hid#vid_1b1c&pid_1b20&mi_00&col03#7&21a7d689&0&0002#{4d1e55b2-f16f-11cf-88cb-001111000030}" status a= 0
2019-03-30T09:31:43 I cue.devices: Begin attaching to "STRAFE RGB" (vid=1b1c, pid=1b20) "\\\\?\\hid#vid_1b1c&pid_1b20&mi_01#7&22f6739&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030}" status b= 0
2019-03-30T09:31:43 I cue.devices: End attaching to "STRAFE RGB" (vid=1b1c, pid=1b20) "\\\\?\\hid#vid_1b1c&pid_1b20&mi_01#7&22f6739&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030}" status a= 1
2019-03-30T09:31:43 I cue.devices: Initializing "STRAFE RGB" (vid=1b1c, pid=1b20)
2019-03-30T09:31:43 I cue.devices.nxp: Get device info failed.  request timed out for STRAFE RGB
2019-03-30T09:31:43 I cue.devices.nxp: "STRAFE RGB" Get device info failed. with "The I/O operation has been aborted because of either a thread exit or an application request. (995)"
2019-03-30T09:31:43 I cue.devices.nxp: Reset fail counter for "STRAFE RGB"
2019-03-30T09:31:43 I cue.devices.nxp: Initializing STRAFE RGB : spent all tries on getDeviceInfo().
2019-03-30T09:31:43 I cue.devices: Initialized true "STRAFE RGB" (vid=1b1c, pid=1b20)
2019-03-30T09:31:43 I cue.lightings.direct_player: Started lighting worker in 0x358c
2019-03-30T09:31:43 I cue.devices: Device insertion processing complete for STRAFE RGB (vid=1b1c, pid=1b20)
2019-03-30T09:31:43 C cue.devices: Unknown command in NxpPhysicalHidDevice: 56
2019-03-30T09:31:44 I cue.devices.nxp: Buffer write, 1. failed.  request timed out for STRAFE RGB
2019-03-30T09:31:45 C cue.firmware.index: Incorrect index contents: fw obj is empty "combined-image"
2019-03-30T09:31:45 I cue.firmware.index: "STRAFE RGB" firmware update, expected version: 3.8 same version found, on device: bootloader: 0.14 firmware: 3.8
2019-03-30T09:31:54 I cue.core.init_ui: Starting UI.
2019-03-30T09:31:54 W QObject::connect(MobileServerSettingsModel, ProgramSettingsModel): invalid null parameter
2019-03-30T09:31:56 W MainWindow_QMLTYPE_482(0x25113318) must be a top level window.
2019-03-30T09:31:56 W MainWindow_QMLTYPE_482(0x25113318) must be a top level window.
2019-03-30T09:31:56 W Model size of -1 is less than 0
2019-03-30T09:31:56 W libpng warning: iCCP: known incorrect sRGB profile
2019-03-30T09:31:56 C qml: CueColorPalette is deprecated since v3.0. Use QmlColorPalette instead.
2019-03-30T09:31:59 C qml: CueColorPalette is deprecated since v3.0. Use QmlColorPalette instead.
2019-03-30T09:31:59 W qrc:/qml/ui/settings/DeviceSettings.qml:40:11: QML ColumnLayout: Binding loop detected for property "contentHeight"
2019-03-30T09:31:59 W qrc:/qml/delegate/TabViewTabDelegate.qml:21: TypeError: Cannot read property 'top' of null
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  #2  
Old 03-30-2019, 10:08 AM
Treadpool Treadpool is offline
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For some reason iCUE said I had the latest version. Went to downloads page and noticed there's a 3.14 version as of 3/25 - which seems to have fixed the issue.

Why isn't this pushed to the iCUE software? I even went to the main iCUE product page and it still pulls down the old version (not 3.14 - have to actually go to the Downloads page for that). Pretty annoying.

UPDATE: Issue persists. Can anyone from Corsair help?

Last edited by Treadpool; 03-30-2019 at 09:09 PM. Reason: clarification
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  #3  
Old 04-02-2019, 04:20 PM
Corsair Calico Jack's Avatar
Corsair Calico Jack Corsair Calico Jack is offline
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The just the lag from the software connection. Too many programs attempting to enumerate USB's can extend that time. You can turn off Start on System Startup in iCUE, which should be a simple workaround.
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  #4  
Old 04-06-2019, 06:25 AM
spikesellers spikesellers is offline
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what issue are you getting exactly? Share your Router's IP please.

https://192-168-1-1ip.info/192-168-0-1/

Last edited by spikesellers; 04-22-2019 at 01:16 PM. Reason: Info
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boot issue, icue issues, strafe rgb

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