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Old 01-22-2015, 04:02 AM
zhe1274 zhe1274 is offline
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Default keyboard RMA fail

this is the response i get from trying to RMA my broken k70 rgb brown which has a major problem with the whole number row and other keys double tapping?

"Sorry for any inconvenience, Currently out of stock on your replacement, if any issue, you can call 1-888-222-4346 to check further inventory or detail . thank you for kind understanding."

call 1-888-222-4346? for what? to hear the same response verbally?
is this a joke? too soon for april fools i think.
maybe moderators here have better knowledge on the RMA subject than those out sourced folks from support
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Old 01-22-2015, 04:17 AM
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Wired Wired is offline
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They don't outsource their support.

I'd suggest exactly what that rep said - call them in the morning. The phone reps may have more information than the rep who answered your ticket.
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Old 01-22-2015, 06:03 AM
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You can contact them for free using Skype by calling their toll-free number which can be found on their website.
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