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Old 04-07-2018, 01:37 PM
bassfu bassfu is offline
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Default Scimitar Pro Issues

I've had this mouse for less than a week and it's been nothing but problems. I can't save profiles to the onboard storage, every time I try the progress bar gets to a round 40% and I get a message saying:

Device is no longer detected or there was an issue with saving to the onboard storage.

I've tried switching USB ports, restarting, updating the firmware, running CUE (2.23.40) as admin, none of this works. Half the time I'll get an error saying "update failed" when installing the firmware and the storage profiles are now named in Chinese and can't be cleared. Did I get a defective unit or do they all perform like this?
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Old 04-07-2018, 09:31 PM
xMacias xMacias is offline
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I would say try it on a different computer. It may not be the mouse but your computer.
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Old 04-09-2018, 06:57 PM
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Corsair Mint Corsair Mint is offline
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Just in case, you can also try a manual firmware flash. You can request for assistance with our support team, they'll be happy to help you out with it.
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memory, scimitar pro

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