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  #1  
Old 10-12-2019, 07:09 AM
TaLLBaGeL TaLLBaGeL is offline
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Default Corsair Virtuoso SE QUIET AUDIO

Hello,

I've tried everything under the sun to try to improve the loudness of the headset. The volume of it is just extremely low even on the loudest settings. Maxed out, the audio bar just jumps to about 50%. Please help!!!
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  #2  
Old 10-12-2019, 07:19 AM
TaLLBaGeL TaLLBaGeL is offline
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Also, it is only letting my use 2 channel, 24 bit, 48000Hz. Isn't is suppose to be 8 channel? It's super annoying on how quiet the headset is
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Old 10-12-2019, 07:56 AM
jpdsc jpdsc is offline
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Quote:
Originally Posted by TaLLBaGeL View Post
Also, it is only letting my use 2 channel, 24 bit, 48000Hz. Isn't is suppose to be 8 channel? It's super annoying on how quiet the headset is
Mine shows 8-channel in the audio control panel...
Try and remove the device from device manager and re-plug the headset. Perhaps that fixes the issue.
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Old 10-12-2019, 08:05 AM
TaLLBaGeL TaLLBaGeL is offline
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So I did that and got the 8 channel back. The sound is STILL SUPER SUPER QUIET. I don't know if this is some kind of bad joke, but how can someone sell a product like this.
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Old 10-12-2019, 08:05 AM
c-attack c-attack is offline
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Make sure your master windows or app volume levels are not squelched down. The "audio bar"? The vertical one in the sound control panel?

How you see the device in control panel -> properties -> advanced section will depend on how you are connected. When wireless 2.4, it should be grayed out at 8 ch/48000. Of course, that does not mean you have control over the channels. When wired, you have some choices.
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  #6  
Old 10-12-2019, 08:07 AM
TaLLBaGeL TaLLBaGeL is offline
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I'm playing with wired USB right now and it's super quiet
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  #7  
Old 10-12-2019, 08:51 AM
TaLLBaGeL TaLLBaGeL is offline
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Sound also sounds very muffled
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  #8  
Old 10-12-2019, 10:30 AM
jpdsc jpdsc is offline
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Quote:
Originally Posted by TaLLBaGeL View Post
Sound also sounds very muffled
Must be some Windows settings you have wrong or you are using a program on the background which is lowering your volume. Such as Skype?
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  #9  
Old 10-12-2019, 10:45 AM
TaLLBaGeL TaLLBaGeL is offline
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Welp, I'm down for any suggestions of what you think it could be
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  #10  
Old 10-13-2019, 04:30 AM
makkish makkish is offline
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There is an issue regarding the volume, I think it is what you are experiencing, I do and can confirm.

From the feedback thread:

Quote:
[jpdsc] - If the headset is in standby and coming out of standby; the sound is really low. A reboot is needed to fix.
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  #11  
Old 10-13-2019, 02:54 PM
Ady1976 Ady1976 is offline
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This random audio issue i'm getting in grim dawn is really starting to annoy me, missing sounds, now i've noticed sometimes if you keep still for a while the volume increases by quite a lot, then activate sound by moving or picking something up and it goes quieter again! i've since found that since microsoft released update KB4515384 see link it mentions about audio issues in some games

https://support.microsoft.com/en-gb/...date-kb4515384

and that update KB4517211 further down the page resolves that issue apparently but i'm not getting KB4517211 and i can't even manually install it!

I don't know if this is a Corsair issue or a Microsoft issue as i've only had the headset a week or so and haven't been playing anything for a month or so so this update would have come through not long ago. I can't tell whether KB4517211 fixes the issue because windows 10 says not supported when i try to install it manually from here..

https://www.catalog.update.microsoft...px?q=kb4517211

Either way i need answers within the next week or i'm afraid i'm going to have to send them back for a refund until these issues get resolved. Which may be never considering theres only been 1 firmware from corsair and that only presumably fixed 1 charging issue.
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  #12  
Old 10-20-2019, 11:56 AM
Nozarashi Nozarashi is offline
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Quote:
Originally Posted by Ady1976 View Post
This random audio issue i'm getting in grim dawn is really starting to annoy me, missing sounds, now i've noticed sometimes if you keep still for a while the volume increases by quite a lot, then activate sound by moving or picking something up and it goes quieter again! i've since found that since microsoft released update KB4515384 see link it mentions about audio issues in some games

https://support.microsoft.com/en-gb/...date-kb4515384

and that update KB4517211 further down the page resolves that issue apparently but i'm not getting KB4517211 and i can't even manually install it!

I don't know if this is a Corsair issue or a Microsoft issue as i've only had the headset a week or so and haven't been playing anything for a month or so so this update would have come through not long ago. I can't tell whether KB4517211 fixes the issue because windows 10 says not supported when i try to install it manually from here..

https://www.catalog.update.microsoft...px?q=kb4517211

Either way i need answers within the next week or i'm afraid i'm going to have to send them back for a refund until these issues get resolved. Which may be never considering theres only been 1 firmware from corsair and that only presumably fixed 1 charging issue.

I also have the sound issue in PUBG, when i stand still the sound is going up and when i hear my own footsteps it goes lower, annoying
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  #13  
Old 10-20-2019, 12:21 PM
Ady1976 Ady1976 is offline
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Quote:
Originally Posted by Nozarashi View Post
I also have the sound issue in PUBG, when i stand still the sound is going up and when i hear my own footsteps it goes lower, annoying
Do you have the KB4517211 update installed that apparently fixes audio in some circumstances? If you do then this is a Corsair issue, i noticed from what little i played with the cable attached didn't notice any issues after half an hour or so but sometimes it was in wireless for that length of time, it was a bit random.
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