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Old 09-28-2019, 04:30 PM
PD223345 PD223345 is offline
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Default Issues to pay Advanced RMA - Ticket # 2000851784

Hi, last two days have been trying to pay for the Advanced RMA, but always getting the same error : HTTP Status 500 – Internal Server Error

Type Exception Report

Message Request processing failed; nested exception is java.lang.NullPointerException: while trying to invoke the method java.lang.String.equals(java.lang.Object) of a null object loaded from local variable 'transactionID'

Tried different computers, browsers, Incognito or not, different internet circuits/different locations, using VPN or not, mobile, nothing works :-) guessing server is down (which is hard to believe), issues or a problem with the link I got, case # 2000851784.

Thanks !
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Old 09-30-2019, 11:33 AM
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Corsair Wootaru Corsair Wootaru is offline
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I'm sorry about that, I've had the agent look into the ticket and it looks like the like was fixed.
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