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  #1  
Old 06-09-2013, 10:02 AM
sandervdwest sandervdwest is offline
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To start off, I have already returned my first M95 because it had a problem with it. They exchanged that one within 30 days, I've got the new mouse now.

Does it have a new 30 day warranty period? Because it has some other production problems with it, and I do not want to pay for the shipping cost myself.


I have some questions/problems about the new second mouse they sent me:

Does the M95 use an other mouse wheel then the M65, I own both of them (just bought it). The mouse wheel for the M65 is a bit heavy and easy to control when I scroll with it, but the M95 scrolls wheel feels very light and when I scroll it goes past things very fast. Also, it is easy to press the mouse wheel of the M65 because when I try to press the wheel of the M95 I accidentally scroll and I have to press very hard.

An other thing I have a question about is that the right mouse button of the M95 is a bit loose, so when I press the button it goes down a bit (then makes an annoying sound for other people) and then I have to press to activate the right mouse button, so it seems that the right mouse button is a bit above the activation button.

Has anyone else experienced one of these problems, and should I request an RMA for it or not?

Last edited by Technobeard; 06-12-2013 at 08:33 PM.
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  #2  
Old 06-10-2013, 05:23 PM
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RAM GUY RAM GUY is offline
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Yes please contact our customer service with your previous RMA# and they will take care of you.

Who did you get the replacement from? A reseller or us through a RMA?
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Last edited by Technobeard; 06-12-2013 at 08:33 PM.
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  #3  
Old 06-12-2013, 05:29 PM
sandervdwest sandervdwest is offline
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Quote:
Originally Posted by RAM GUY View Post
Who did you get the replacement from? A reseller or us through a RMA?
I got it through the corsair RMA
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Old 06-12-2013, 08:34 PM
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Technobeard Technobeard is offline
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The Vengeance M95 mouse has a 2 year warranty, not 30 days.

His original ticket was 6014601. His new ticket is 6034452.
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Old 06-13-2013, 02:16 AM
sandervdwest sandervdwest is offline
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I'll post my problems in the old RMA#6014601, but I do not get any answer at all when I ask a question or request RMA with the technical support.
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Old 06-13-2013, 02:12 PM
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It takes 8 business hours for a reply so if you post it on 6.12 you won't get a reply until today. I'll care of it for you though.
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