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  #1  
Old 06-01-2019, 03:47 PM
darkhunt333 darkhunt333 is offline
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Exclamation M65 Flashing White Need Firmware File for hard reset

Does anyone have the FIRMWARE.BIN file to hard reset? The mouse just decided on its own to act up today.



I know support will give me one but it's the weekend and I intend to game.

Cheers


M65 Pro RGB
CH-9300011-NA


https://support.corsair.com/app/answers/detail/a_id/32

Last edited by darkhunt333; 06-01-2019 at 03:49 PM.
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  #2  
Old 06-03-2019, 07:04 PM
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Corsair Calico Jack Corsair Calico Jack is offline
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The files are not publically available. You can also do a firmware update in iCUE, and select Force Firmware Update. It's not the EXACT same thing, and isn't as thorough, but it's close enough.
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Old 06-03-2019, 09:37 PM
darkhunt333 darkhunt333 is offline
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The app doesn't see it.
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Old 06-04-2019, 04:14 PM
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Corsair Calico Jack Corsair Calico Jack is offline
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Then create the ticket and give us a call after and the agent can upload the firmware file to you.
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  #5  
Old 06-04-2019, 05:41 PM
darkhunt333 darkhunt333 is offline
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I did on Saturday and also made a reddit thread and gave my ticket number. It's #902328 if that matters.


I guess I can also give calling a shot.
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Old 06-05-2019, 04:18 PM
darkhunt333 darkhunt333 is offline
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I've waited 3 business days to get a response to tell me to use another computer. I don't have another computer and I've laid it out in the ticket that I need a file to hard reset my mouse. If you google search the issue, that is the resolution. Can I please just get the file so I can use my mouse.

https://i.imgur.com/akbmHH7.png
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  #7  
Old 06-06-2019, 06:11 PM
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I had someone post it to your ticket, so it should be there now.
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Old 06-06-2019, 06:35 PM
darkhunt333 darkhunt333 is offline
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Quote:
Originally Posted by Corsair Calico Jack View Post
I had someone post it to your ticket, so it should be there now.
You're a real chad. Everything's working again. I'm going to upload the file and add it to my reddit thread for future google warriors.
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