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  #46  
Old 11-27-2015, 11:13 AM
Scar89 Scar89 is offline
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Quote:
Originally Posted by Toasted View Post
Scar, Are you using the web based or desktop application based Discord?
The desktop application of course. It has been reported that the web based application has no problems with this. It must access the headset differently, most likely through chromes audio instead of directly, with chrome being able to pick up on it, Audio enhancements or not.

It seems like 'audio enhancements' is the main problem. As there is no option in the void's properties, it is down to Windows deciding to show that popup, to let you disable it.
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  #47  
Old 11-27-2015, 02:38 PM
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Quote:
Originally Posted by BahamutxD View Post
THIS. It's been almost 2 months and all I know is that after some CUE update, I can't use VoIP Discordapp. Even if I close CUE it still don't work. CUE must be uninstalled for it to work. I wouldn't care too much if it's only the headset, but I have a KB+Mouse from Corsair too!!

Void being a gamer headset, this should be a top priority really, PLEASE, give us a fix...
This is an issue on Discords side. They do not support "audio enhancements" So the desktop app just breaks. There is no planed fix form Corsair for this issue. The only solutions at this time is to disable "audio enhancements".
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  #48  
Old 11-28-2015, 06:22 AM
BahamutxD BahamutxD is offline
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To force Windows show the enhancements windows, I unplug the dongle and uninstall the drivers from Windows Device Manager for the VOID and Dongle. After that it works again, but you loose features from CUE like Dolby.
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  #49  
Old 12-10-2015, 03:04 PM
BahamutxD BahamutxD is offline
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Updating to latest firmware 37.03 sholved the problem.
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  #50  
Old 12-10-2015, 07:52 PM
halsamti halsamti is offline
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Quote:
Originally Posted by BahamutxD View Post
Updating to latest firmware 37.03 sholved the problem.
On the app? Still doesn't work my side after software and firmware update.
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  #51  
Old 12-10-2015, 08:37 PM
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Originally Posted by halsamti View Post
On the app? Still doesn't work my side after software and firmware update.
Yes, I installed CUE (didn't have it before because of the bug) then updated firmware and voila, it's working now.
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  #52  
Old 12-11-2015, 07:24 AM
Mekc Mekc is offline
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Quote:
Originally Posted by BahamutxD View Post
Updating to latest firmware 37.03 sholved the problem.
How many updates there were for Wireless version in the last 2 months?

And how many for USB version? I'm on 0.10 Firmware forever. Do they plan to EVER update it on VOID USB 7.1? There are a lot of bugs.

And Discord is NOT working with the new Software.
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  #53  
Old 12-11-2015, 09:33 AM
BahamutxD BahamutxD is offline
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Quote:
Originally Posted by Mekc View Post
How many updates there were for Wireless version in the last 2 months?

And how many for USB version? I'm on 0.10 Firmware forever. Do they plan to EVER update it on VOID USB 7.1? There are a lot of bugs.

And Discord is NOT working with the new Software.
Like I said, updating to latest firmware is what fixed the problem, not (or not only) CUE.

I don't know about USB firmware, you can just check it on CUE I guess.
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  #54  
Old 12-11-2015, 11:59 AM
Bruhno Bruhno is offline
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If people are experiencing problems with the prompt not appearing or the enhancement tab is not visible under the headset this might solve the issue.

As mentioned earlier, uninstalling the drivers in device manager may solve this, it at least did so for me. After you have uninstalled the driver and deleted everything by checking it off. It might prompt you to restart your computer and if so, do it. The headset will after the reboot have the enhancements tab. Tick off "Disable all enhancements" and you are good to go.



This is with CUE 1.13.36 and VOID Wireless FW 37.03. No clue about earlier versions, so just keep your device updated.
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  #55  
Old 12-14-2015, 07:09 AM
Mekc Mekc is offline
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So we delete CUE, delete drivers, reboot, set "Disable all enhancements", then reinstall CUE? Or no CUE at all after that?
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  #56  
Old 12-14-2015, 07:11 AM
Bruhno Bruhno is offline
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Quote:
Originally Posted by Mekc View Post
So we delete CUE, delete drivers, reboot, set "Disable all enhancements", then reinstall CUE? Or no CUE at all after that?
I don't recall saying you should uninstall CUE. Go to device manager, find your device, uninstall it and tick off a box saying "delete everything" or something like that.
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  #57  
Old 12-26-2015, 05:53 AM
Mekc Mekc is offline
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Quote:
Originally Posted by Bruhno View Post
I don't recall saying you should uninstall CUE. Go to device manager, find your device, uninstall it and tick off a box saying "delete everything" or something like that.
Yeah thanks, but I guess this is not working with USB version. After I uninstall drivers and reboot - corsair void is already there and I cannot turn off audio enhancements. Tried rebooting without CUE in autoload, with USB Void disconnected - nothing helps.

I can make audio enhancements show only if I delete CUE and drivers.
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  #58  
Old 12-27-2015, 03:54 AM
IcEWoLF IcEWoLF is offline
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Okay, this is unacceptable, why other headsets work fine with Discord but not the Corsair VOID?
I feel that Corsair devs need to personally connect with Discord devs to work together to get this thing fixed.
I am upset about this and might consider going with the Logitech G633s...
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  #59  
Old 12-27-2015, 06:23 AM
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Quote:
Originally Posted by IcEWoLF View Post
I feel that Corsair devs need to personally connect with Discord devs to work together to get this thing fixed.
Please read the full thread. They have been working with the Discord devs. Someone posted a possible solution to the issue 2 weeks ago (5 posts up).
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  #60  
Old 12-27-2015, 03:53 PM
IcEWoLF IcEWoLF is offline
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Here hoping that they finally get things together. I use Discord often and this is a big hassle...
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