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  #1  
Old 10-24-2012, 01:28 PM
samzor samzor is offline
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Default Vengeance 1500 hissing noise

I have just received my Vengance 1500 today. Theres a constant hissing noise when the microphone is activated. (Example when using skype mumble or ventrilo)

If i push the mute button the background noise is just louder. I have read other threads where users have reported fixing the issue by removing corsair drivers and using the microsoft ones. I have tried that and the issue persist.

I also tried the headset on two different computers both running windows 7 64bit and the issue is the same on both machines.

Has anyone been able to resolve this issue ? I feel like i just bought a 99$ headache inducing machine.
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  #2  
Old 10-24-2012, 01:51 PM
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It sounds like you may have a defective headset Samzor. Exchange it with your retailer for another one. If they won't do so for you, submit a RMA request and let me know your case number.
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  #3  
Old 10-31-2012, 01:34 PM
samzor samzor is offline
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After doing some more testing. I brought the headset at work and used it on an unbutu machine using alsa mixer and it works #1

It really looks to me like the issue is caused by the corsair drivers under windows. Anyway I could get help getting this to work on my windows 7 machines ?

Looks to me like this is a known issue looking at other threads from users who had a simillar issue.

Please help.
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  #4  
Old 11-01-2012, 12:34 PM
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Quote:
Originally Posted by samzor View Post
After doing some more testing. I brought the headset at work and used it on an unbutu machine using alsa mixer and it works #1

It really looks to me like the issue is caused by the corsair drivers under windows. Anyway I could get help getting this to work on my windows 7 machines ?

Looks to me like this is a known issue looking at other threads from users who had a simillar issue.

Please help.
You mentioned that the issue still persists even without the Corsair Drivers. If that is the case, then it isn't related to the Corsair Drivers at all and could be hardware related. Did you ensure you're using USB 2.0 and updated to the latest chipset drivers for all your USB controllers?
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  #5  
Old 11-24-2012, 09:55 AM
Rurounin Rurounin is offline
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I also have this problem, the first thing i did was installing the latest drivers, not being able to fix it after messing around for a day i decided to uninstall the drivers again today.

The noise was still there, i did however notice another slider (line in) in the levels tab in speaker properties that wasn't there before.

After lowering that my headset is dead silent, so... i fixed it, but the lack of configuration compared to the original drivers leaves much to be desired, the audio quality is nowhere near as good as with the official drivers, it kinda distorts and lacks depth, in the end it's not really an alternative, but it looks to me like it should be an easy fix to patch that up, the unused line in channel that is, so i'm curious, why is this still an issue?

Last edited by Rurounin; 11-24-2012 at 10:27 AM.
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  #6  
Old 12-01-2012, 02:01 AM
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I have the same problem as well. When any program is open that utilizes the microphone, there is a constant high pitched buzz or hiss.

I own a small PC repair and custom build business so, I've had the opportunity to test out the device on dozens of different machines. The problem persisted on all machines. I have gone through three headsets and all three had the same sound anomaly when the microphone was active.

The Vengeance 1500 headset has excellent build quality, remarkable comfort, exceptional sound, and accurate 7.1 simulation. However, the microphone causing this high pitched buzzing / hiss / feedback is maddening and a sure cause for a refund.

I would very much like to use this product, unfortunately it seems as if though the Corsair tech department has chosen to ignore that this problem even exists.

Ram Guy had said in one of the several posts here on this forum;
"The thread was closed because it was not offereing any help only adding to a myth that was not true. There is not known issue but we do indeed listen and as noted in that thread on a few posts there are some things that should be done to isolate the issue..."

It is quite disconcerting to hear that a problem like this would be written off as a "myth". Moreover, having the company basically call it's customers liars is down right insulting.

Here are a few more links related to the this same problem;
http://forum.corsair.com/v3/showthread.php?t=102177 (thread from which Ram Guy was quoted)
http://forum.corsair.com/v3/showthread.php?t=111338
http://forum.corsair.com/v3/showthread.php?t=109089
http://forum.corsair.com/v3/showthread.php?t=102880
http://www.tomshardware.com/forum/11...-whine-problem
http://www.everythingusb.com/corsair...t-21530-2.html

Has this problem been acknowledged yet? Is there anything being done to fix this problem?

Last edited by trashbagjesus; 12-01-2012 at 07:27 AM.
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  #7  
Old 12-03-2012, 02:35 PM
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Quote:
Originally Posted by trashbagjesus View Post
I have the same problem as well. When any program is open that utilizes the microphone, there is a constant high pitched buzz or hiss.

I own a small PC repair and custom build business so, I've had the opportunity to test out the device on dozens of different machines. The problem persisted on all machines. I have gone through three headsets and all three had the same sound anomaly when the microphone was active.

The Vengeance 1500 headset has excellent build quality, remarkable comfort, exceptional sound, and accurate 7.1 simulation. However, the microphone causing this high pitched buzzing / hiss / feedback is maddening and a sure cause for a refund.

I would very much like to use this product, unfortunately it seems as if though the Corsair tech department has chosen to ignore that this problem even exists.

Ram Guy had said in one of the several posts here on this forum;
"The thread was closed because it was not offereing any help only adding to a myth that was not true. There is not known issue but we do indeed listen and as noted in that thread on a few posts there are some things that should be done to isolate the issue..."

It is quite disconcerting to hear that a problem like this would be written off as a "myth". Moreover, having the company basically call it's customers liars is down right insulting.

Here are a few more links related to the this same problem;
http://forum.corsair.com/v3/showthread.php?t=102177 (thread from which Ram Guy was quoted)
http://forum.corsair.com/v3/showthread.php?t=111338
http://forum.corsair.com/v3/showthread.php?t=109089
http://forum.corsair.com/v3/showthread.php?t=102880
http://www.tomshardware.com/forum/11...-whine-problem
http://www.everythingusb.com/corsair...t-21530-2.html

Has this problem been acknowledged yet? Is there anything being done to fix this problem?
Trashbagjesus, I am interested in getting your headset back since you have been able to repeat the issue on multiple machines. Please check your email.

Thanks.
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  #8  
Old 04-19-2013, 10:36 PM
desmadroso1000 desmadroso1000 is offline
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Post Possible workaround to Hissing on both input/output

Hi Guys!

THE CHIT-CHAT:
I basically made this account just to reply to these posts, letting "the world" know there IS a possible workaround for the hissing on the Corsair vengeance 1500. This is from my personal experience and under any circumstance constitutes a "set-in-stone" steps; but what worked for me on my particular situation.

I bought the aforementioned headset at a retail store in ELP, TX, when I brought the headset home I didn't care much about the drivers or info so I plugged the USB connector right away. The headset worked right out of the box. I listened to music, then used ONLY as a VOIP device, so I never paid attention, till a few days ago.

After installing the official drivers (v1500driver_1-1_1.exe) a friend of mine noticed the hissing on my end. and after paying attention I realized there was hissing also on my own speakers when I had them on with no music or voice at all.

THE PROCEDURE: (win 7)
  1. Go to sound settings (Once you got your headset connected, with the corsair drivers installed, go into START-> CONTROL PANEL-> DEVICES AND PRINTERS-> CORSAIR VENGEANCE 1500 Right click then select "sound settings")
  2. On the playback tab, right click your corsair headset and select "Properties"
  3. Select 24 bit, 96000 Hz Studio Quality (go to ADVANCED tab -> click the dropdown box, select the option at the very bottom)
  4. (For the mic) go into RECORDING tab, right click on MICROPHONE belonging to the headset-> PROPERTIES -> ENHANCEMENTS -> Select LOW FREQUENCY PROTECTION -> click on SETTINGS -> select drop-down box that says CUTOFF -> select 140 HZ. You can change this value to better suit your needs if you want to.

This is called a workaround and NOT a proper fix since when the mic activates on any app such as Raidcall, Skype, etc. you can still hear some kind of noise, it is greatly reduced though. If you're not using the mic (disabled, or volume at 0) the hissing does disappear.

I have not tried a proper uninstall, and by that I mean not only uninstalling the corsair apps but completely removing any files that were leftover on the system; and I'm too lazy for that. But I believe that if I do that the problem would be "fixed" completely, as I do not remember having the issue before the corsair drivers were installed.

Hope this mini advice helps someone.
  • EDIT: I just re-read every post, and yes, I find insulting (if true) the fact that Corsair employees are calling this a Myth. However, they might have a point, if they don't get SOLID PROOF, there is little chance they can go to their bosses and say "Hey, 2 guys said there is a problem with our headset, let's stop production!". So here are my 2 cents. The image I'm attaching is a spectrum that the mic produces when recording on Goldwave, I chose that recorder since I like it, but every recorder that you want to use will give out the hissing. So attached is the wave that the mic with no sounds produces.
  • There is a PNG file, and a WAV file inside the zip, you can tell when the mute button is pressed on both.

Last edited by desmadroso1000; 04-19-2013 at 10:51 PM. Reason: Rage
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  #9  
Old 04-28-2013, 09:12 PM
gbrecht gbrecht is offline
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It's not a myth, it seems like they simply can't hear it or are ignoring it. I've had the Corsair HS1 and after the mic broke unexpectedly on that they gave me the Vengeance 1500 instead(free of charge, nice of them, basically same thing though). Both headsets have the hissing sound when you instal the drivers, and anytime you have a program that uses your microphone opened the hissing is slightly worse. The surefire way to avoid this for myself was to uninstall the drivers and just use whatever windows automatically finds, this worked up until now. Now I get crackling sounds regularly without drivers installed.

So basically I have a choice of a constant hissing sound or occasional crackling sounds. Woohoo! And definitely not spending another 30 bucks to ship it back to them to undoubtedly get the same problem.

edit: p.s. desmadroso's fix did not work for me

Last edited by gbrecht; 04-28-2013 at 09:20 PM.
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  #10  
Old 04-28-2013, 09:56 PM
shankly1985 shankly1985 is offline
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Guys check to see if you have the Mic disabled on Playback device.

Right click speaker, bottom right by the clock. Click playback devices, click Corsair headset and enter Properties. Under Levels Tab, make sure the Microphone is disabled.

If this is the issue I thinking off try enabling that Microphone option and blow into the Mic Does it playback through the headset?

Disabling the Microphone from playback wont make the mic stop working it will still be ok on Skype etc.
If this ins't the same issue you guys having, ignore all the above :D
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  #11  
Old 01-29-2014, 07:52 AM
K2rultra K2rultra is offline
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Question

Hello, (and sorry for my english) I also have this famous problem and it is not a myth. Today, January 29, 2014, where are we? The only correct solution is to uninstall Corsair drivers ? I read so many topics I do not know what to think ... Does someone would be kind enough to summarize the situation on this issue?

Thank you so much

Vengeance 1500 V2
W7 x64
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  #12  
Old 03-16-2014, 06:04 AM
Ezron Ezron is offline
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Got my Corsair Vengeance 1500 RMA through a few days ago and had a V2 instead of my V1, thought it was a good thing - could not be more wrong.

As with multiple other posters here (over multiple other threads) anything that engages the microphone turns on a high pitched whine, i tried using the Windows USB device drivers instead and thought the issue was solved but then when i talked to people in Ventrilo the longer i was keyed up the worse my mic sounded to other people so left with that option i went back to the Corsair drivers - at least then its only me hearing a sound.

Its been three days and i've tried every workaround posted here and a few of my own, i've tested on multiple machines and multiple USB's and the only way to get the sound to go away is to use drivers that make my outbound quality poor.

I'm in the process of hoping that i can get a set of V1's through the RMA process instead of these, if not - I'll be putting these back in a box and going to the pair of headphones i picked up for £30 to cover the ten days my 1500's were broken/RMA'd.

Its hard to believe that this issue has been going on for 2 years and nothing has been done i also cant understand how people testing these headsets at Corsair (when people re-RMA them) cant hear the noise, its present on any windows machine i've used, through all USB's and all you have to do is open a program that uses the mic or go to the recording tab for sound settings and its there
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  #13  
Old 03-18-2014, 10:10 AM
Zillio Zillio is offline
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Quote:
Originally Posted by shankly1985 View Post
Guys check to see if you have the Mic disabled on Playback device.

Right click speaker, bottom right by the clock. Click playback devices, click Corsair headset and enter Properties. Under Levels Tab, make sure the Microphone is disabled.

If this is the issue I thinking off try enabling that Microphone option and blow into the Mic Does it playback through the headset?

Disabling the Microphone from playback wont make the mic stop working it will still be ok on Skype etc.
If this ins't the same issue you guys having, ignore all the above :D
This solved the issues for me
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  #14  
Old 03-18-2014, 10:40 PM
Heji Heji is offline
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Hissing is due to electricity. Here's a guy explaining how to fix the problem:

hope this helps.
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  #15  
Old 03-26-2014, 01:01 PM
c313 c313 is offline
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Quote:
Originally Posted by shankly1985 View Post
Guys check to see if you have the Mic disabled on Playback device.

Right click speaker, bottom right by the clock. Click playback devices, click Corsair headset and enter Properties. Under Levels Tab, make sure the Microphone is disabled.

If this is the issue I thinking off try enabling that Microphone option and blow into the Mic Does it playback through the headset?

Disabling the Microphone from playback wont make the mic stop working it will still be ok on Skype etc.
If this ins't the same issue you guys having, ignore all the above :D
Just made an account to confirm that this completely fixed the High Pitched noise I get whenever I use something that can record, be it in-game or something like Skype or window recorder. (Using Windows 7 here)

Got a Veangeance 1500 v2 and this noise kinda ticked me, Playing anything under sound level 11 I could barely hear it. but going up past 11 it gets louder and louder, glad I found your post. the noise is completely gone now!

Here is a pic for anyone like me who is bad and takes a while to understand this PC stuff




I just clicked on the speaker part in Line and Microphone, and it's gone. I can still record and use my mic.

Again thanks, hopefully this is the fix to this and not just me getting lucky

Last edited by c313; 03-26-2014 at 01:12 PM.
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