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  #1  
Old 03-04-2019, 05:32 PM
MikaFromDenmark MikaFromDenmark is offline
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Woah! M65 Pro Scroll Wheel HOPPED OFF?!

This afternoon, out of nowhere, my scroll wheel on my M65 Pro RGB mouse stops working, and I immediately notice that these "notches" on the scroll wheel, which prevents the wheel from keep scrolling, are no longer there?!

It's like the wheel has hopped of it's wheel. I can still middle click with the scroll wheel in order to open another tab, and I can use left and right mouse buttons, but the scroll functions just stopped working of some point?!

I immediately looked up a possible fix on YouTube, and found one where he instructed to remove the screws underneath the mouse and then remove the top cover of the mouse - but I haven't even got a screwdriver that small for those screws - so I abandoned that video and have now taken an old mouse in use as backup until I either gets this fixed or buys a new one.

I've had this mouse for about two years now, and out of the blue, this happens?! How tf can this happen? Have anybody experienced this?
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Old 03-05-2019, 08:39 PM
c-attack c-attack is offline
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I've seen loose clicks, stuck sniper buttons, strange scroll wheel glow... but never a runaway mouse wheel on the M65 series. I think it's just a central axis holding it in place, so I suppose if that broke or more likely came out of its holder, then the wheel could come out. Definitely not a commonly reported problem. Warranty is two years, so I am not sure how close you are to the end. Find the purchase invoice and contact Corsair. You also might want to price check a replacement if you like the mouse. The M65 Elite has pushed the Pro prices down to the point where you might want to compare new mouse vs time & shipping for RMA. Or get the new Elite version.
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  #3  
Old 03-07-2019, 08:32 AM
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Ektelion Ektelion is offline
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Quote:
Originally Posted by c-attack View Post
I've seen loose clicks, stuck sniper buttons, strange scroll wheel glow... but never a runaway mouse wheel on the M65 series. I think it's just a central axis holding it in place, so I suppose if that broke or more likely came out of its holder, then the wheel could come out. Definitely not a commonly reported problem. Warranty is two years, so I am not sure how close you are to the end. Find the purchase invoice and contact Corsair. You also might want to price check a replacement if you like the mouse. The M65 Elite has pushed the Pro prices down to the point where you might want to compare new mouse vs time & shipping for RMA. Or get the new Elite version.
Yeah... Get the elite version.... Right.

How can these things pass quality checks still grinds my gears ( instead of grinding the scroll wheel ) sarcasm

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Old 03-07-2019, 08:59 PM
c-attack c-attack is offline
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Originally Posted by Ektelion View Post
Yeah... Get the elite version.... Right.

How can these things pass quality checks still grinds my gears ( instead of grinding the scroll wheel ) sarcasm
I take it your wheel hasn't hopped off. I have two Elites of the shelf. Neither do that. Take that thing back while you still can. The OP's mouse is not brand new, so not really the same issue.
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  #5  
Old 03-09-2019, 07:05 PM
MikaFromDenmark MikaFromDenmark is offline
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I've contacted Corsair Tech Support, and have given them my receipt on my purchase, as it was purchased a year ago, so hopefully I will get a new one, or this one fixed.

I'm crossing my fingers.
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