The Corsair User Forums  

Go Back   The Corsair User Forums > Corsair Product Discussion > Cooling

Reply
 
Thread Tools Search this Thread Rate Thread Display Modes
  #1  
Old 03-09-2019, 08:01 AM
Likalis Likalis is offline
Registered User
Likalis's PC Specs
 
Join Date: Mar 2019
Posts: 4
POST ID # = 996955
Likalis Reputation: 10
Default H115i, fans running at 100%, iCue and link doesn't recognize the pump

Hi all,

I have a problem with my new H115I.
Yesterday I installed the H115i on my Ryzen 7 2700X, on a clean windows 10 64-bit system.

I installed Corsair Link and iCue and all working fine. Then I update the firmware from the Lightning Node Pro, Vengeance Pro and the H115i. After this, the H115i are not working completey fine.

iCue and Link doesn't recognize the pump. I don't see it and can not control rgb or the pump/fans. I can see the pump in the device manager from windows 10.

The rgb from the pump shows only a purple color and the fans rgb are off. Futhermore the fans are running now at 100%.

Can any one help with this problem?

Thanks a lot.
Attached Images
File Type: jpg h115i.jpg (246.2 KB, 35 views)
Attached Files
File Type: zip icue.zip (29.0 KB, 12 views)
Reply With Quote


  #2  
Old 03-09-2019, 04:01 PM
DevBiker's Avatar
DevBiker DevBiker is offline
CORSAIR Beta Team
DevBiker's PC Specs
 
Join Date: Feb 2017
Location: Republic of Texas
Posts: 7,373
POST ID # = 996995
DevBiker Reputation: 88
Default

Is the pump connected to a USB header? Can you see the pump in USBDeView? (Download USBDeView from https://www.nirsoft.net/utils/usb_devices_view.html)
__________________
Please click "Edit System Specs" and fill out your system info.

This comment is provided "as-is", without warranty of any kind, express or implied, including, but not limited to, the sanity or mental fitness of the author. The author is not a Corsair employee, does not represent Corsair, and no comment should be construed as an official statement from Corsair.

Reply With Quote


  #3  
Old 03-10-2019, 06:42 AM
Likalis Likalis is offline
Registered User
Likalis's PC Specs
 
Join Date: Mar 2019
Posts: 4
POST ID # = 997064
Likalis Reputation: 10
Default

Yes the pump is connected to a usb header. I try the other usb header too.

In USBDeView I can see the pump as well.
Reply With Quote


  #4  
Old 07-26-2019, 06:09 PM
ajmi982 ajmi982 is offline
Registered User
 
Join Date: Jul 2019
Posts: 21
POST ID # = 1012672
ajmi982 Reputation: 10
Default

any solution on this? my H115i Platinum shows in USBDeview but NOT iCUE. I have done MULTIPLE complete uninstalls of iCUE, tried multiple versions of iCUE, deleted every other RGB program, tried two different USB headers, made sure Windows was fully updated, IDK what else to do, this thing is bricked!
Reply With Quote


Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes Rate This Thread
Rate This Thread:

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT -4. The time now is 07:05 AM.


Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2019, vBulletin Solutions, Inc.