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Old 03-09-2019, 08:01 AM
Likalis Likalis is offline
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Default H115i, fans running at 100%, iCue and link doesn't recognize the pump

Hi all,

I have a problem with my new H115I.
Yesterday I installed the H115i on my Ryzen 7 2700X, on a clean windows 10 64-bit system.

I installed Corsair Link and iCue and all working fine. Then I update the firmware from the Lightning Node Pro, Vengeance Pro and the H115i. After this, the H115i are not working completey fine.

iCue and Link doesn't recognize the pump. I don't see it and can not control rgb or the pump/fans. I can see the pump in the device manager from windows 10.

The rgb from the pump shows only a purple color and the fans rgb are off. Futhermore the fans are running now at 100%.

Can any one help with this problem?

Thanks a lot.
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Old 03-09-2019, 04:01 PM
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DevBiker DevBiker is offline
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Is the pump connected to a USB header? Can you see the pump in USBDeView? (Download USBDeView from
Please click "Edit System Specs" and fill out your system info.

This comment is provided "as-is", without warranty of any kind, express or implied, including, but not limited to, the sanity or mental fitness of the author. The author is not a Corsair employee, does not represent Corsair, and no comment should be construed as an official statement from Corsair.

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Old 03-10-2019, 06:42 AM
Likalis Likalis is offline
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Yes the pump is connected to a usb header. I try the other usb header too.

In USBDeView I can see the pump as well.
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Old 07-26-2019, 06:09 PM
ajmi982 ajmi982 is offline
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any solution on this? my H115i Platinum shows in USBDeview but NOT iCUE. I have done MULTIPLE complete uninstalls of iCUE, tried multiple versions of iCUE, deleted every other RGB program, tried two different USB headers, made sure Windows was fully updated, IDK what else to do, this thing is bricked!
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