trex Posted April 1, 2013 Share Posted April 1, 2013 installed the cooler and the software but when i try to update the firmware it always says Error reading firmware (or somthing) and the h100i is not on the device list.. help would be great. Link to comment Share on other sites More sharing options...
trex Posted April 1, 2013 Author Share Posted April 1, 2013 i have searched the web for hours and nothing worked.. pls help. Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted April 2, 2013 Corsair Employee Share Posted April 2, 2013 Are you using the Link Commander? Try re flashing the cooler to 1.05, if that does not work, try using mini Type B to type A USB (http://ak1.ostkcdn.com/images/products/P12590091.jpg) to flash the cooler an see if that works. Link to comment Share on other sites More sharing options...
trex Posted April 3, 2013 Author Share Posted April 3, 2013 No I'm not using link commander. i just got the usb cable that came with it and its plunged in to the usb header. when i try to flash it just keeps saying error loading firmware file. Link to comment Share on other sites More sharing options...
trex Posted April 3, 2013 Author Share Posted April 3, 2013 i'll get hold of that cable and see if it makes a difference. but i don't think it will because the cooler is in my device list using this cable. Link to comment Share on other sites More sharing options...
trex Posted April 7, 2013 Author Share Posted April 7, 2013 yeah it made no difference. Link to comment Share on other sites More sharing options...
caseyd Posted April 7, 2013 Share Posted April 7, 2013 how do you reflash itto 1.05? i cant find the firmware anywhere Link to comment Share on other sites More sharing options...
caseyd Posted April 7, 2013 Share Posted April 7, 2013 RAM GUY thanks a ton, wish i would have figured that out sooner. you saved me from having to buy a new pump Link to comment Share on other sites More sharing options...
trex Posted April 8, 2013 Author Share Posted April 8, 2013 im still stuck the flash fails every time i try.. Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted April 11, 2013 Corsair Employee Share Posted April 11, 2013 Let’s try this, stop Corsair Link Hardware monitor under task manager, close the SW then uninstall the software from the control panel including all the profiles, install the SW then go to Options and then click “Reset to defaults” then shutdown, unplug the USB connector, plug it back in to the same header or maybe try a different header, then turn on the system back on and flash the FW again to 1.05v and see if that makes a difference. Btw, do you have any other PC health/temp monitoring app, such PC probe, Fan Expert, etc.? If so, try to uninstall them, it may be that other app could be conflicting with Corsair Link. Link to comment Share on other sites More sharing options...
trex Posted April 12, 2013 Author Share Posted April 12, 2013 nope still comes up as "ERROR loading firmware file!". im lost as to why it would be doing this... the pump comes up as HID-compliant device in device manager. so its not the connection. and i don't have any temp monitoring apps. Link to comment Share on other sites More sharing options...
HammerNL Posted April 12, 2013 Share Posted April 12, 2013 Try unplugging every usb device connected to your pc, it's sometimes buggy when other devices are connected on boot. Link to comment Share on other sites More sharing options...
wemdee Posted April 12, 2013 Share Posted April 12, 2013 Do you flash it from inside of link, or just run the bootloader? I think you have to run it from link and not the bootloader. If it asks to "save the profile" hit cancel (not yes or no). Link to comment Share on other sites More sharing options...
trex Posted April 14, 2013 Author Share Posted April 14, 2013 i have tried everything even different versions of software with no prevail.. Link to comment Share on other sites More sharing options...
VeJLEXDK Posted April 17, 2013 Share Posted April 17, 2013 It may be that your device is defective. Try changing the port that the cable is plugged into. If that still does not work, contact corsair here http://www.corsair.com/us/company/contact/ Link to comment Share on other sites More sharing options...
trex Posted April 18, 2013 Author Share Posted April 18, 2013 OK then thank you i'll do that next week I'm moving state at the moment. the support i applicable for Australia I'm guessing? or is there an Australian branch? Link to comment Share on other sites More sharing options...
Bryman Posted May 16, 2013 Share Posted May 16, 2013 my coolers fan controller was messed up your unit is probably messed up too...but first try at least a few different ports and a few different usbs and if it still does not work and uv tried uninstall and reinstalling the software then rma it i rmaed mine and it works great so ya it was just the cooler Link to comment Share on other sites More sharing options...
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