cc5050 Posted February 15, 2017 Share Posted February 15, 2017 I have had this keyboard for a bit over a year now, and have never experience this issue before. I have changed the USB port to each of the ones on my computer, and plugged both USBs when necessary, but it didn't work. Since last week the lights on my keyboard have not been working. Only the caps lock light, scroll lock and numlock work. The lights work only when I am on the corsair utility engine, and as soon and i alt-tab or close the app, the lights switch off. It is set for start on startup, and I also have a profile set to default. [ame=https://youtu.be/X9zAO2vcFOc]This video has an example of what is happening[/ame] http://i.imgur.com/eWFxR4Y.png Link to comment Share on other sites More sharing options...
Corsair Employee Corsair Henry Posted February 15, 2017 Corsair Employee Share Posted February 15, 2017 Try force updating the firmware again. Have you tried plugging it into another USB port? I am not sure which model you have, but here is a BIOS switch near the cord, can you check to see if it's not on BIOS mode? Link to comment Share on other sites More sharing options...
cc5050 Posted February 15, 2017 Author Share Posted February 15, 2017 Try force updating the firmware again. Have you tried plugging it into another USB port? I am not sure which model you have, but here is a BIOS switch near the cord, can you check to see if it's not on BIOS mode? sometimes the BIOS works when i have the app open, but once i close it with the X button, not minimise or cancel background processes, it switches the lights off. i have tried every USB port a few times now Link to comment Share on other sites More sharing options...
cc5050 Posted February 15, 2017 Author Share Posted February 15, 2017 I am not sure which model you have, I Have a K70 RGB Link to comment Share on other sites More sharing options...
Toasted Posted February 16, 2017 Share Posted February 16, 2017 Did you try the force firmware update? Right click the notifications tray icon and see what profile CUE is on. Link to comment Share on other sites More sharing options...
cc5050 Posted February 17, 2017 Author Share Posted February 17, 2017 Right click the notifications tray icon and see what profile CUE is on. It worked! It was set on the wrong profile, but i'm not sure what caused it to change. thanks for the help! Link to comment Share on other sites More sharing options...
kenobe Posted March 8, 2018 Share Posted March 8, 2018 Same issue, but I only have one profile - Default. When I play around in the Lightings Library I can see all the patterns work. I drag one up to Lighting Effects, then when I click on the Lighting Effects area all the lights go out! Pretty sure this has been happening since the last update. UPDATE - the ONLY Library scheme that works is Static. It still doesn't work when I set it in Lighting Effects. All the other options in Lightings Library aren't working now?!? If I completely close CUE I get the default lights. Link to comment Share on other sites More sharing options...
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