Jump to content
Corsair Community

connect/disconnect of my H100i v2


opticmax

Recommended Posts

HI guys, so I built my first PC yesterday and after booting up, installing app, windows, etc, everything was perfectly fine and working as intended except for my cooler and the temp. I followed the instruction, the cooler is lighting up inside my case but the cooler fans aren't turning and my pc temp Hit 67C while I was installing some low data apps like spotify or skype....

 

Also, I keep hearing the windows device connect/disconnect notification sound each 10 seconds, so I looked up in my devices and I kept seeing the corsair USB appearing and disappearing, is this because of the corsair link usb cable ? ( the link app was showing me my CPU was at 120C LOL which is impossible...)

 

So I was wondering if I installed my cooler the wrong way ? I will step back what I did:

 

- installed the cooler on top of my ryzen 2600x with the AM4 socket since I have a x470 gaming plus ( I reapplied thermal paste and cleaned the one that was pre applied)

- installed the radiator and the 2x fans as exhaust on top of my case

- now it's where im not 100% sure, I connected the cooler power cable to the CPU_FAN. After there is a "Y" cable that comes off the Corsair cooler, So I connected 2x cooler fans to the Y cable.

 

I even looked the manual and everything seem to be in order, but I looked at my fans when I was installing apps and the case fans were working fine ( 1 intake installed on the SYS_FAN2 and 1 exhaust installed in te SYS_FAN4) but the 2x cooler fans were not turning at all and I kept hearing the annoying device connect/disconnect sound...

 

Need your help on this!! thanks a lot :)

 

HERE is a video of what EXACTLY is happening

 

 

 

[ame=

]
[/ame]
Link to comment
Share on other sites

  • Corsair Employee

As for the temp readings, that's on the chip itself. It doesn't give an accurate temp reading, in fact, it's like it gives a reading of double of what the actual temp is.

 

As for the disconnect, the issue could be with either the cable or the pump itself. I would suggest creating a ticket and have our technical support team further assist you in the event that the unit needs to be replaced.

Link to comment
Share on other sites

Hey! Did you end up finding a fix to this? It sounds like I'm having the same problem. I bought a custom-built PC so it was already put together when I got it. Did you end up having to replace the USB cable?? My Y cord thing (cord splitter? i don't know the right term?) isn't connect to anything. I'm not sure where my radiator fans are connected but I think it might be the motherboard.
Link to comment
Share on other sites

Archived

This topic is now archived and is closed to further replies.

×
×
  • Create New...