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MM800 Mouse-pad not detected in CUE


CaptainMike47

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I recently purchased a Corsair MM800 RGB Mouse-pad, however it doesn't seem to show up in the CUE software. I am somewhat new to CUE so perhaps I'm missing something.

 

I have a Corsair Mouse plugged in through the pass-though and that works, and the lighting works on the mouse-pad, however the MM800 still doesn't show up in CUE. I've tried with and without the mouse plugged into it, and plugging it into a USB 2.0 port (since sometimes devices have trouble with 3.0 or 3.1).

 

I plan on installing the latest version of CUE from the Corsair site (which shows as a different version number than mine) and see if that effects it. Also, when I go to update it it says it's on the latest version yet it doesn't detect it. Also, Device Management doesn't seem to see the mouse-pad either (or I cannot locate it) however it does function and the pass-through works.

 

What I'd like to know is if anyone has seen this before, or has an idea of the root cause or a fix for it. Any ideas are most welcome, and thank you in advance!

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It appears you were correct, strange when I went to download the drivers initially it didn't show me version 2.x, and 1.x refused to detect a new version. Either way I finally got 2.x installed and that did the trick. On a side note, the Visor effect synced across my K70, M65, Void Headset, and MM800 look really cool! I will enjoy playing around with these settings.
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  • Corsair Employee
It appears you were correct, strange when I went to download the drivers initially it didn't show me version 2.x, and 1.x refused to detect a new version. Either way I finally got 2.x installed and that did the trick. On a side note, the Visor effect synced across my K70, M65, Void Headset, and MM800 look really cool! I will enjoy playing around with these settings.

 

Glad to hear you enjoy it!

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Just bought MM800... installed Cue software... its not working. Does not detect my mouse pad. Fresh install. No upgrade from 1.x. The mouse pad is the only Corsair device I have. Please help.

 

Windows 10

Can you post more details on your computer specs? Or you can also fill them in in your profile using the link at the top, that way the specs will appear on each post you make.

 

Quick link: http://forum.corsair.com/forums/profile.php?do=extra

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Can you post more details on your computer specs? Or you can also fill them in in your profile using the link at the top, that way the specs will appear on each post you make.

 

Quick link: http://forum.corsair.com/forums/profile.php?do=extra

 

Here you go

 

Operating System

Windows 10 Pro 64-bit

CPU

Intel Core i7 6700K @ 4.00GHz 22 °C

Skylake 14nm Technology

RAM

32.0GB Dual-Channel Unknown @ 1200MHz (15-15-15-35)

Motherboard

ASUSTeK COMPUTER INC. MAXIMUS VIII GENE (LGA1151)

Graphics

Standard Monitor (1920x1080@32Hz)

Intel HD Graphics 530 (ASUStek Computer Inc)

Storage

223GB OCZ-TRION100 (SSD) 30 °C

931GB APPLE HDD HTS541010A9E662 (SATA) 26 °C

9216GB Microsoft Storage Space Device (SSD) 30 °C

 

Motherboard

Manufacturer ASUSTeK COMPUTER INC.

Model MAXIMUS VIII GENE (LGA1151)

Version Rev 1.xx

Chipset Vendor Intel

Chipset Model Skylake

Chipset Revision 07

Southbridge Vendor Intel

Southbridge Model Skylake PCH

Southbridge Revision 31

BIOS

Brand American Megatrends Inc.

Version 2202

Date 9/19/2016

 

Peripherals

HID Keyboard Device

Device Kind Keyboard

Device Name HID Keyboard Device

Vendor Unknown

Location USB Input Device

Driver

Remote Desktop Keyboard Device

Device Kind Keyboard

Device Name Remote Desktop Keyboard Device

Vendor (Standard system devices)

Location UMBus Enumerator

Driver

HID Keyboard Device

Device Kind Keyboard

Device Name HID Keyboard Device

Vendor Unknown

Location Corsair composite virtual input device

Driver

HID Keyboard Device

Device Kind Keyboard

Device Name HID Keyboard Device

Vendor Unknown

Location Corsair composite virtual input device

Driver

HID-compliant mouse

Device Kind Mouse

Device Name HID-compliant mouse

Vendor Unknown

Location Corsair composite virtual input device

Driver

Remote Desktop Mouse Device

Device Kind Mouse

Device Name Remote Desktop Mouse Device

Vendor (Standard system devices)

Location UMBus Enumerator

Driver

HID-compliant mouse

Device Kind Mouse

Device Name HID-compliant mouse

Vendor Unknown

Location Corsair composite virtual input device

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Make sure that if you're using USB 3.0, you're updating it with the motherboard drivers and not from Windows defaullt drivers (Windows 10). We have issues with Asmedia MS drivers but their own drivers work without any issues.

 

I'm not quite sure what you mean... it's only pulling the drivers from when it was installed. Should I uninstall the Asmedia?

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  • Corsair Employee
I'm not quite sure what you mean... it's only pulling the drivers from when it was installed. Should I uninstall the Asmedia?

 

You want to install what is available on ASUS' website. For your motherboard, here is the direct link to that driver:

 

http://dlcdnet.asus.com/pub/ASUS/misc/usb30/Asmedia_USB3_V116351.zip?_ga=1.2097456.1888679076.1477603962

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You want to install what is available on ASUS' website. For your motherboard, here is the direct link to that driver:

 

http://dlcdnet.asus.com/pub/ASUS/misc/usb30/Asmedia_USB3_V116351.zip?_ga=1.2097456.1888679076.1477603962

 

Yeah I tried that. I uninstalled the Asmedia driver and CUE... reboot. Downloaded Asmedia and installed again... reboot. Installed CUE again... reboot. Connected mouse pad... "No Device Detected!".

 

Thanks for your help, but I'm just going to return it and try something else.

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  • Corsair Employee
Yeah I tried that. I uninstalled the Asmedia driver and CUE... reboot. Downloaded Asmedia and installed again... reboot. Installed CUE again... reboot. Connected mouse pad... "No Device Detected!".

 

Thanks for your help, but I'm just going to return it and try something else.

 

You are using the wrong version of CUE if you're getting that message.

 

You need CUE 2.4 or newer. DL it from here: http://www.corsair.com/en-us/support/downloads

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  • 9 months later...

My mouse pad has only been seen to show colors a few times, and briefly. Normally it just sits there like an inert mouse pad, and doesn't show up in CUE.

 

Host Name: SEVEN

OS Name: Microsoft Windows 10 Enterprise Insider Preview

OS Version: 10.0.16251 N/A Build 16251

OS Manufacturer: Microsoft Corporation

OS Configuration: Standalone Workstation

OS Build Type: Multiprocessor Free

Registered Owner: Comet

Registered Organization: Computer Witchcraft

Product ID: 00329-10280-00000-AA100

Original Install Date: 7/27/2017, 1:00:02 AM

System Boot Time: 7/26/2017, 11:40:24 PM

System Manufacturer: HP-Pavilion

System Model: BK450AA-ABA HPE-235f

System Type: x64-based PC

Processor(s): 1 Processor(s) Installed.

[01]: AMD64 Family 16 Model 10 Stepping 0 AuthenticAMD ~2600 Mhz

BIOS Version: American Megatrends Inc. 5.11, 3/26/2010

Windows Directory: C:\WINDOWS

System Directory: C:\WINDOWS\system32

Boot Device: \Device\HarddiskVolume1

System Locale: 0476

Input Locale: en-us;English (United States)

Time Zone: (UTC-08:00) Pacific Time (US & Canada)

Total Physical Memory: 8,184 MB

Available Physical Memory: 3,161 MB

Virtual Memory: Max Size: 16,625 MB

Virtual Memory: Available: 6,537 MB

Virtual Memory: In Use: 10,088 MB

Page File Location(s): C:\pagefile.sys

Domain: WORKGROUP

Logon Server: \\SEVEN

Hotfix(s): N/A

Network Card(s): 4 NIC(s) Installed.

[01]: 802.11n Wireless LAN Card

Connection Name: Wi-Fi

Status: Media disconnected

[02]: Realtek PCIe GBE Family Controller

Connection Name: Ethernet

DHCP Enabled: Yes

DHCP Server: 192.168.1.254

IP address(es)

[01]: 108.197.239.36

[02]: fe80::c8d7:51da:9c7e:d210

[03]: 2602:306:cc5e:f240:5d20:532c:b7e1:320d

[04]: 2602:306:cc5e:f240:c8d7:51da:9c7e:d210

[03]: Hyper-V Virtual Ethernet Adapter

Connection Name: vEthernet (HNS Internal NIC) 2

Status: Media disconnected

[04]: Hyper-V Virtual Ethernet Adapter

Connection Name: vEthernet (HNS Internal NIC)

DHCP Enabled: Yes

DHCP Server: 255.255.255.255

IP address(es)

[01]: 172.30.208.1

[02]: fe80::8585:f301:b649:9b0b

Hyper-V Requirements: A hypervisor has been detected. Features required for Hyper-V will not be displayed.

 

ACPI\PNP0C04\4&12530839&0

Name: Numeric data processor

Device is currently stopped.

ROOT\DISPLAY\0000

Name: VNC Mirror Driver

Driver is running.

ROOT\DISPLAY\0001

Name: Mirage Driver

Driver is running.

ACPI\PNP0C01\1

Name: System board

Device is currently stopped.

ACPI\PNP0C02\0

Name: Motherboard resources

Device is currently stopped.

SWD\DAFWSDPROVIDER\URN:UUID:1C852A4D-B800-1F08-ABCD-9457A59EA5CD/HTTP://1C852A4D-B800-1F08-ABCD-9457A59EA5CD/SCANSERVICE

Name: HP9EA5CD (HP Officejet Pro 8620)

Driver is running.

SWD\PRINTENUM\{DFCFA098-79A9-4616-8FFB-92D52AC1F1D7}

Name: Microsoft XPS Document Writer

Driver is running.

USB\ROOT_HUB\4&28E5384A&0

Name: USB Root Hub

Driver is running.

PCI\VEN_1002&DEV_4385&SUBSYS_2A92103C&REV_3C\3&267A616A&0&A0

Name: AMD SMBus

Device is currently stopped.

SWD\PRINTENUM\PRINTQUEUES

Name: Root Print Queue

Driver is running.

ROOT\VOLMGR\0000

Name: Volume Manager

Driver is running.

PCI\VEN_1002&DEV_439D&SUBSYS_2A92103C&REV_00\3&267A616A&0&A3

Name: PCI standard ISA bridge

Driver is running.

STORAGE\VOLUME\{99296968-A33E-11E2-8248-806E6F6E6963}#0000000000100000

Name: Volume

Driver is running.

USB\ROOT_HUB\4&EDB212E&0

Name: USB Root Hub

Driver is running.

USBSTOR\DISK&VEN_GENERIC-&PROD_SM/XD-PICTURE&REV_1.00\20060413092100000&1

Name: Generic- SM/xD-Picture USB Device

Driver is running.

ROOT\VMBUS\0000

Name: Microsoft Hyper-V Virtual Machine Bus Provider

Driver is running.

ACPI\PNP0800\4&12530839&0

Name: System speaker

Device is currently stopped.

SWD\PRINTENUM\{BDA31B56-C24F-4B24-81CE-6E3570938DF9}

Name: Send To OneNote 2016

Driver is running.

ROOT\BASICDISPLAY\0000

Name: Microsoft Basic Display Driver

Driver is running.

USB\ROOT_HUB\4&1FBC8FA3&0

Name: USB Root Hub

Driver is running.

PCI\VEN_1002&DEV_4399&SUBSYS_2A92103C&REV_00\3&267A616A&0&A5

Name: Standard OpenHCD USB Host Controller

Driver is running.

ROOT\VMS_VSMP\0000

Name: Hyper-V Virtual Switch Extension Adapter

Driver is running.

UMB\UMB\1&841921D&0&TERMINPUT_BUS

Name: UMBus Enumerator

Driver is running.

SWD\MSRRAS\{5E259276-BC7E-40E3-B93B-8F89B5F3ABC0}

Name: Microsoft RRAS Root Enumerator

Driver is running.

SWD\PRINTENUM\WSD-E9BB352A-B568-4928-840F-578C3F9EC569.0069

Name: HP Officejet Pro 8620

Driver is running.

PCI\VEN_1022&DEV_1203&SUBSYS_00000000&REV_00\3&267A616A&0&C3

Name: PCI standard host CPU bridge

Driver is running.

ROOT\VID\0000

Name: Microsoft Hyper-V Virtualization Infrastructure Driver

Driver is running.

PCI\VEN_1022&DEV_9607&SUBSYS_2A92103C&REV_00\3&267A616A&0&38

Name: PCI-to-PCI Bridge

Driver is running.

ROOT\COMPOSITEBUS\0000

Name: Composite Bus Enumerator

Driver is running.

ROOT\VDRVROOT\0000

Name: Microsoft Virtual Drive Enumerator

Driver is running.

ACPI\PNP0100\4&12530839&0

Name: System timer

Device is currently stopped.

USB\ROOT_HUB20\4&2902842&0

Name: USB Root Hub

Driver is running.

ROOT\SCANNER\0001

Name: HP Officejet Pro 8620 (NET)

Driver is running.

SWD\DAFUPNPPROVIDER\UUID:A5BE596E-D3E4-4F5B-9899-9E88B66051B3

Name: SEVEN: comet.nln@gmail.com:

Driver is running.

ROOT\ISCSIPRT\0000

Name: Microsoft iSCSI Initiator

Driver is running.

ROOT\SPACEPORT\0000

Name: Microsoft Storage Spaces Controller

Driver is running.

PCI\VEN_1002&DEV_AA60&SUBSYS_AA60103C&REV_00\4&39C120B8&0&0110

Name: High Definition Audio Bus

Driver is running.

PCI\VEN_1002&DEV_4396&SUBSYS_2A92103C&REV_00\3&267A616A&0&92

Name: Standard Enhanced PCI to USB Host Controller

Driver is running.

PCI\VEN_1002&DEV_4396&SUBSYS_2A92103C&REV_00\3&267A616A&0&9A

Name: Standard Enhanced PCI to USB Host Controller

Driver is running.

ROOT\KDNIC\0000

Name: Microsoft Kernel Debug Network Adapter

Driver is running.

PCI\VEN_1022&DEV_1200&SUBSYS_00000000&REV_00\3&267A616A&0&C0

Name: PCI standard host CPU bridge

Driver is running.

UMB\UMB\1&841921D&0&TS_USB_HUB_ENUMERATOR

Name: UMBus Enumerator

Driver is running.

HID\VID_1B1C&PID_1B11&MI_00&COL01\7&1B127B8C&0&0000

Name: HID Keyboard Device

Driver is running.

HID\VID_1B1C&PID_1B11&MI_01\7&34EEF47&0&0000

Name: HID-compliant vendor-defined device

Driver is running.

USB\ROOT_HUB\4&314D82D7&0

Name: USB Root Hub

Driver is running.

HDAUDIO\FUNC_01&VEN_1002&DEV_AA01&SUBSYS_00AA0100&REV_1002\5&1E370BEE&0&0001

Name: AMD High Definition Audio Device

Driver is running.

USB\VID_1B1C&PID_1B11&MI_00\6&15E87044&0&0000

Name: USB Input Device

Driver is running.

HID\VID_1B1C&PID_1B3E&MI_00&COL05\7&5492794&0&0004

Name: HID Keyboard Device

Driver is running.

ROOT\UMBUS\0000

Name: UMBus Root Bus Enumerator

Driver is running.

HID\VID_1B1C&PID_1B3E&MI_00&COL04\7&5492794&0&0003

Name: HID-compliant vendor-defined device

Driver is running.

SWD\RADIO\{3DB5895D-CC28-44B3-AD3D-6F01A782B8D2}

Name: Microsoft Radio Device Enumeration Bus

Driver is running.

HID\VID_1B1C&PID_1B3E&MI_00&COL03\7&5492794&0&0002

Name: HID-compliant vendor-defined device

Driver is running.

SWD\MMDEVAPI\{0.0.0.00000000}.{6035D3E1-2A75-40C5-83AC-FEBE192BF9F6}

Name: Realtek Digital Output (Realtek High Definition Audio)

Driver is running.

PCI\VEN_1022&DEV_9601&SUBSYS_2A92103C&REV_00\3&267A616A&0&00

Name: PCI standard host CPU bridge

Driver is running.

STORAGE\VOLUME\{99296968-A33E-11E2-8248-806E6F6E6963}#0000000006500000

Name: Volume

Driver is running.

SWD\MSDAS\{CE958E9A-424F-4C88-86F4-11314821E75A}

Name: Microsoft Device Association Root Enumerator

Driver is running.

ROOT\ACPI_HAL\0000

Name: ACPI x64-based PC

Driver is running.

HID\VID_1B1C&PID_1B3E&MI_00&COL02\7&5492794&0&0001

Name: HID-compliant consumer control device

Driver is running.

ACPI\PNP0A03\0

Name: Pci Bus

Driver is running.

HID\VID_1B1C&PID_1B3E&MI_00&COL01\7&5492794&0&0000

Name: HID-compliant mouse

Driver is running.

PCI\VEN_1022&DEV_9609&SUBSYS_2A92103C&REV_00\3&267A616A&0&50

Name: PCI-to-PCI Bridge

Driver is running.

USB\VID_0BDA&PID_0151\20060413092100000

Name: USB Mass Storage Device

Driver is running.

USBSTOR\DISK&VEN_GENERIC-&PROD_SD/MMC&REV_1.00\20060413092100000&2

Name: Generic- SD/MMC USB Device

Driver is running.

ROOT\VPCIVSP\0000

Name: Microsoft Hyper-V PCI Server

Driver is running.

{5D624F94-8850-40C3-A3FA-A4FD2080BAF3}\VWIFIMP_WFD\5&31F02B61&2&15

Name: Microsoft Wi-Fi Direct Virtual Adapter #3

Driver is running.

STORAGE\VOLUME\{99296968-A33E-11E2-8248-806E6F6E6963}#000000E5FF500000

Name: Volume

Driver is running.

PCI\VEN_1002&DEV_4398&SUBSYS_2A92103C&REV_00\3&267A616A&0&91

Name: Standard OpenHCD USB Host Controller

Driver is running.

PCI\VEN_1002&DEV_4398&SUBSYS_2A92103C&REV_00\3&267A616A&0&99

Name: Standard OpenHCD USB Host Controller

Driver is running.

{5D624F94-8850-40C3-A3FA-A4FD2080BAF3}\VWIFIMP_SAP\5&31F02B61&2&14

Name: Microsoft Hosted Network Virtual Adapter #2

Driver is running.

USBSTOR\DISK&VEN_GENERIC-&PROD_COMPACT_FLASH&REV_1.00\20060413092100000&0

Name: Generic- Compact Flash USB Device

Driver is running.

ACPI_HAL\PNP0C08\0

Name: Microsoft ACPI-Compliant System

Driver is running.

HTREE\ROOT\0

Driver is running.

ROOT\BASICRENDER\0000

Name: Microsoft Basic Render Driver

Driver is running.

HID\VID_1B1C&PID_1B11&MI_00&COL02\7&1B127B8C&0&0001

Name: HID-compliant consumer control device

Driver is running.

USB\VID_1B1C&PID_1B3E&MI_00\6&337851E0&0&0000

Name: USB Input Device

Driver is running.

UMB\UMB\1&841921D&0&TSBUS

Name: UMBus Enumerator

Driver is running.

SWD\MSRRAS\MS_SSTPMINIPORT

Name: WAN Miniport (SSTP)

Driver is running.

DISPLAY\GSM5841\5&1A0535B5&5&UID771

Name: Generic PnP Monitor

Driver is running.

USB\ROOT_HUB20\4&1B7181ED&0

Name: USB Root Hub

Driver is running.

PCI\VEN_1022&DEV_1202&SUBSYS_00000000&REV_00\3&267A616A&0&C2

Name: PCI standard host CPU bridge

Driver is running.

ACPI\PNP0103\4&12530839&0

Name: High precision event timer

Device is currently stopped.

SWD\DAFWSDPROVIDER\URN:UUID:1C852A4D-B800-1F08-ABCD-9457A59EA5CD/HTTP://1C852A4D-B800-1F08-ABCD-9457A59EA5CD/PRINTSERVICE

Name: HP9EA5CD (HP Officejet Pro 8620)

Driver is running.

USB\VID_1B1C&PID_1B11&MI_01\6&15E87044&0&0001

Name: USB Input Device

Driver is running.

PCI\VEN_1002&DEV_4384&SUBSYS_00000000&REV_00\3&267A616A&0&A4

Name: PCI-to-PCI Bridge

Driver is running.

ACPI\FIXEDBUTTON\2&DABA3FF&1

Name: ACPI Fixed Feature Button

Driver is running.

ACPI\AUTHENTICAMD_-_AMD64_FAMILY_16_MODEL_10_-_AMD_PHENOM_II_X6_1035T_PROCESSOR\_1

Name: AMD Phenom II X6 1035T Processor

Driver is running.

ACPI\AUTHENTICAMD_-_AMD64_FAMILY_16_MODEL_10_-_AMD_PHENOM_II_X6_1035T_PROCESSOR\_2

Name: AMD Phenom II X6 1035T Processor

Driver is running.

ACPI\AUTHENTICAMD_-_AMD64_FAMILY_16_MODEL_10_-_AMD_PHENOM_II_X6_1035T_PROCESSOR\_3

Name: AMD Phenom II X6 1035T Processor

Driver is running.

ACPI\AUTHENTICAMD_-_AMD64_FAMILY_16_MODEL_10_-_AMD_PHENOM_II_X6_1035T_PROCESSOR\_4

Name: AMD Phenom II X6 1035T Processor

Driver is running.

ACPI\AUTHENTICAMD_-_AMD64_FAMILY_16_MODEL_10_-_AMD_PHENOM_II_X6_1035T_PROCESSOR\_5

Name: AMD Phenom II X6 1035T Processor

Driver is running.

ACPI\AUTHENTICAMD_-_AMD64_FAMILY_16_MODEL_10_-_AMD_PHENOM_II_X6_1035T_PROCESSOR\_6

Name: AMD Phenom II X6 1035T Processor

Driver is running.

PCI\VEN_10EC&DEV_8168&SUBSYS_2A92103C&REV_03\4&DE08897&0&0050

Name: Realtek PCIe GBE Family Controller

Driver is running.

STORAGE\VOLUME\{99296968-A33E-11E2-8248-806E6F6E6963}#000000E5C7000000

Name: Volume

Driver is running.

SWD\DAFWSDPROVIDER\URN:UUID:1C852A4D-B800-1F08-ABCD-9457A59EA5CD

Name: HP9EA5CD (HP Officejet Pro 8620)

Driver is running.

ACPI\PNP0C02\10

Name: Motherboard resources

Device is currently stopped.

ACPI\PNP0C02\11

Name: Motherboard resources

Device is currently stopped.

ACPI\PNP0C02\14

Name: Motherboard resources

Device is currently stopped.

ACPI\PNP0C02\2E

Name: Motherboard resources

Device is currently stopped.

ACPI\PNP0B00\4&12530839&0

Name: System CMOS/real time clock

Driver is running.

SWD\RADIO\{921D40AB-E928-43A8-AD03-CC6EB3F84E66}

Name: Wi-Fi

Driver is running.

SWD\MMDEVAPI\{0.0.0.00000000}.{4A22BA9A-A27F-4CB2-A579-AA1B0180BD9E}

Name: Speakers (Realtek High Definition Audio)

Driver is running.

USBSTOR\DISK&VEN_GENERIC-&PROD_MS/MS-PRO&REV_1.00\20060413092100000&3

Name: Generic- MS/MS-Pro USB Device

Driver is running.

ACPI\PNP0000\4&12530839&0

Name: Programmable interrupt controller

Device is currently stopped.

SCSI\DISK&VEN_WDC&PROD_WD10EADS-65P6B0\4&C79A373&0&000000

Name: WDC WD10EADS-65P6B0 SCSI Disk Device

Driver is running.

ROOT\STORVSP\0000

Name: Microsoft Hyper-V Virtual Disk Server

Driver is running.

PCI\VEN_1022&DEV_9603&SUBSYS_2A92103C&REV_00\3&267A616A&0&10

Name: PCI-to-PCI Bridge

Driver is running.

SWD\MMDEVAPI\MICROSOFTGSWAVETABLESYNTH

Name: Microsoft GS Wavetable Synth

Driver is running.

ACPI\PNP0C0C\AA

Name: ACPI Power Button

Driver is running.

USB\VID_1B1C&PID_1B3E\0801B043AEBEA0675645A9C5F5001941

Name: USB Composite Device

Driver is running.

SWD\SCDEVICEENUMBUS\0

Name: Smart Card Device Enumeration Bus

Driver is running.

SWD\SCDEVICEENUMBUS\1

Name: Microsoft Passport Container Enumeration Bus

Driver is running.

TS_USB_HUB_ENUMERATOR\UMB\2&30D3618&0&TS_USB_HUB

Name: Remote Desktop USB Hub

Driver is running.

PCI\VEN_1002&DEV_4392&SUBSYS_2A92103C&REV_00\3&267A616A&0&88

Name: AMD AHCI Compatible RAID Controller

Driver is running.

ROOT\SYNTH3DVSP\0000

Name: Microsoft RemoteFX Synth3D VSP Driver

Driver is running.

HID\VID_1B1C&PID_1B11&MI_00&COL03\7&1B127B8C&0&0002

Name: HID-compliant vendor-defined device

Driver is running.

USB\VID_1B1C&PID_1B3E&MI_01\6&337851E0&0&0001

Name: USB Input Device

Driver is running.

USB\VID_1B1C&PID_1B11\1501B044AEA7A44454E1D758F5001946

Name: USB Composite Device

Driver is running.

HDAUDIO\FUNC_01&VEN_10EC&DEV_0888&SUBSYS_103C2A92&REV_1002\4&19C19054&0&0001

Name: Realtek High Definition Audio

Driver is running.

SCSI\CDROM&VEN_HP&PROD_BDDVDRW_CH20L\4&C79A373&0&000100

Name: hp BDDVDRW CH20L SCSI CdRom Device

Driver is running.

ROOT\VMS_MP\0000

Name: Hyper-V Virtual Ethernet Adapter #2

Driver is running.

ROOT\VMS_MP\0001

Name: Hyper-V Virtual Ethernet Adapter #3

Driver is running.

ROOT\NDISVIRTUALBUS\0000

Name: NDIS Virtual Network Adapter Enumerator

Driver is running.

SWD\DAFWSDPROVIDER\URN:UUID:1C852A4D-B800-1F08-ABCD-9457A59EA5CD/HTTP://WWW.HP.COM/SCHEMAS/IMAGING/CON/LEDM/DISCOVERYTREE/2007/07/01

Name: HP9EA5CD (HP Officejet Pro 8620)

Driver is running.

USB\ROOT_HUB\4&20EEF15F&0

Name: USB Root Hub

Driver is running.

ACPI\PNP0200\4&12530839&0

Name: Direct memory access controller

Device is currently stopped.

HID\VID_1B1C&PID_1B3E&MI_01\7&29206556&0&0000

Name: HID-compliant vendor-defined device

Driver is running.

{8E7BD593-6E6C-4C52-86A6-77175494DD8E}\MSVHDHBA\1&3030E83&0&01

Name: Microsoft VHD Loopback Controller

Driver is running.

PCI\VEN_1022&DEV_1204&SUBSYS_00000000&REV_00\3&267A616A&0&C4

Name: PCI standard host CPU bridge

Driver is running.

SWD\PRINTENUM\{34215129-F4AA-43F3-9198-4765F3845D43}

Name: HP Officejet Pro 8620 (Network)

Driver is running.

SWD\PRINTENUM\{397FDE7B-2615-43BE-9821-DA8DE65708E6}

Name: Fax

Driver is running.

PCI\VEN_1814&DEV_3090&SUBSYS_760211AD&REV_00\4&1A388CE3&0&0038

Name: 802.11n Wireless LAN Card

Driver is running.

ROOT\MSSMBIOS\0000

Name: Microsoft System Management BIOS Driver

Driver is running.

SWD\PRINTENUM\{65CAD37C-7118-40FF-84A3-1BD490753FC4}

Name: Microsoft Print to PDF

Driver is running.

PCI\VEN_1002&DEV_4397&SUBSYS_2A92103C&REV_00\3&267A616A&0&90

Name: Standard OpenHCD USB Host Controller

Driver is running.

PCI\VEN_1002&DEV_4397&SUBSYS_2A92103C&REV_00\3&267A616A&0&98

Name: Standard OpenHCD USB Host Controller

Driver is running.

PCI\VEN_1106&DEV_3044&SUBSYS_2A92103C&REV_C0\4&2966AB86&0&30A4

Name: VIA 1394 OHCI Compliant Host Controller

Driver is running.

ROOT\SYSTEM\0000

Name: Plug and Play Software Device Enumerator

Driver is running.

ROOT\SYSTEM\0001

The device has the following problem: 28

ROOT\RDPBUS\0000

Name: Remote Desktop Device Redirector Bus

Driver is running.

PCI\VEN_1002&DEV_68D9&SUBSYS_6872103C&REV_00\4&39C120B8&0&0010

Name: AMD Radeon HD 5570

Driver is running.

PCI\VEN_1022&DEV_1201&SUBSYS_00000000&REV_00\3&267A616A&0&C1

Name: PCI standard host CPU bridge

Driver is running.

HID\VID_1B1C&PID_1B11&MI_00&COL04\7&1B127B8C&0&0003

Name: HID-compliant vendor-defined device

Driver is running.

PCI\VEN_1002&DEV_4383&SUBSYS_2A92103C&REV_00\3&267A616A&0&A2

Name: High Definition Audio Bus

Driver is running.

143 matching device(s) found.

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1) Are you using the latest version of Cue?

2) Is your mouse pad plugged into one of the motherboard usb sockets rather than an expansion card or a hub?

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  • 1 year later...

Hi, I'm facing a very strange scenary. I have Corsair KB Strafe, Vengeange Memories and MM800 mousepad RGB lights controled by iCUE 3.6.109 and ROG Maximus X Formula and one watercooler pump RGB lights controled by ASUS Aura Sync. I also have a ROG Pugio mouse RGB that can be controled by Aura, but I prefer his own software ROG Armoury that have more options to control the mouse lights.

However, when I run ROG Armoury software, the MM800 desappears in iCUE !!!

Before open ROG Armoury software, MM800 is operating in iCUE. I just double click in Armoury software and MM800 desappear like magic from iCUE. After that, closing Armoury and restaing iCUE does not bring MM800 back. I need to restart system.

I can not understand this behavior. They are connected to separate USB ports. There are no conections among each other.

Any ideia why and how to handle with this ?

 

I know Corsair are not interested in doing something with Asus to get better compatibility amoung his softwares, as I read in others thread, but once Corsair do not sell motherboards, this incompatibilities issues will go on. Most Corsair users own an Asus Motherboard and Aura Sync and Rog Armoury has problens in work together iCUE.

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