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  #1  
Old 04-08-2020, 05:39 PM
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MaitreyaXayah MaitreyaXayah is offline
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Default Can't login to Corsair's Customer Support

Hello,
I am sending a request to reset my password



but there is no link to my e-mail address.

I have an existing ticket.

I am waiting for an answer, but I cannot login. there is no link when I check my mail

What can I do for it ?
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  #2  
Old 04-08-2020, 11:24 PM
Patongo Patongo is offline
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I'm also about to post about the same issue here, it irks me so much that I can't check the status of the ticket.
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  #3  
Old 04-09-2020, 01:13 AM
Memento381 Memento381 is offline
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Same problem for me, I send a request to reset password but the email never arrives.

Can you help us with this Corsair?
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  #4  
Old 04-09-2020, 01:40 AM
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MaitreyaXayah MaitreyaXayah is offline
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I think someone in charge needs to help us, I have a ticket waiting for an answer right now and I can't do anything.
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  #5  
Old 04-09-2020, 02:42 AM
bobbestfriend bobbestfriend is offline
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I also have the same problem of it not being able to login while I have already login to the main site
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  #6  
Old 04-09-2020, 07:07 AM
Hasib Hasib is offline
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Default Can login to corsair support page

Since past few days i am having trouble logging into corsair support page.
I have a ticket and cant check on updates.
The last time i had this issue i called thier international number and i was able to login, now again i am facing same problem
I can't keep calling international numbers just to get access support page
And skype is blocked where i live, so i can't have thier toll free number, for free.
Have anyone else faced it. Is thier another way to login into support page without calling them again.
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  #7  
Old 04-09-2020, 09:17 AM
Spades22 Spades22 is offline
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I'm also unable to log in on the Support Page. I've seen a few other threads saying that their accounts were locked, may be the case for ours as well? Any agents able to take a look?
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  #8  
Old 04-09-2020, 03:34 PM
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Technobeard Technobeard is offline
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Looks like it's working again.
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  #9  
Old 04-10-2020, 02:31 AM
Memento381 Memento381 is offline
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Yes, it works fine for me now, thank you.
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